2.3
  • Program1 votes
  • Unclear where to go for help2 votes
  • Having to wait on minutes1 votes
  • Customer services1 votes
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  • Mar 24
  • Cellular Phone
  • Cell Phone
  • 10
  • REVIEW RATING 3/5

Received phone 4 months after app., was approved, the phone would not work in my area they said the said they would send a new one in 4 days, it came in 10 days. After finally getting it, and after 4 hours and 6 different "smart ***" support people, and I MEAN smart *** support people the phone is working. Gonna see how long this POS works, and all I can say is it better keep working. Looks to me... Read more

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I STAYED ON PHONE FOR 3Hrs. TRYING TO RESOLVE THE PROBLEM....NO HELP WHAT SO EVER.......THIS IS THE WORST AND I MEAN WORST COMPANY FOR ANYONE TO DEAL WITH. THEY ARE UNORGANIZED AND UNPROFESSIONAL....IF HAD TO RATE THIS BUSINESS IT SOULD BE 00000000000000000000000000000 NO I HIGHLY DON'T RECOMMEND THIS COMPANY TO ANY LIVING HUMAN BEING..... Add comment

  • Mar 22
  • Cellular Phone
  • Schaumburg, Illinois
  • Cell Phone Service
  • 16
  • REVIEW RATING 4/5

I submit my info and never got my min Read more

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  • Mar 19
  • Cellular Phone
  • Troy, Michigan
  • Cell Phone Minutes
  • 5
  • REVIEW RATING 4/5

my name is Wilma Tittle and i ever receved my minutes for the month of march 2015 im over 70 and low income and this is my only wa of getting ahold of any type of help so if you could please update my phone for this month that would be great my ID#154-5729 i have had many issues with this phone ihave had it gor almost 10 years i would like to know if theres any way i can receve a new cell phone... Read more

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  • Mar 19
  • Cellular Phone
  • Staff
  • 26
  • REVIEW RATING 4/5

While sitting at home I hear an extremely loud banging on the door. I ask who it is and the man on the yelled out the name of a woman that he was looking for. I stated, you have the wrong address. He continued to bang, I replied the same, you have the wrong address. then a woman began banging and talking. I then moved from away from the door and called the police because I wasn't sure who the... Read more

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  • Mar 18
  • Media
  • Yelm, Washington
  • Wireless Service
  • 8
  • REVIEW RATING 4/5

applied , then rejected because 1 document said joe rather then joseph. then re-applied ,rejected because they say my proof of benefits said I didn't receive benefits , and it so clearly stated I did and how much . re-applied , rejected said social # document from ssa was not good enough . re-applied , rejected because dshs document showing benefits was not good enough and wanted copy of quest... Read more

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  • Mar 08
  • Cellular Phone
  • Upper Marlboro, Maryland
  • Phone Replacement
  • 2
  • 2
  • 14
  • REVIEW RATING 3/5

Having to get runaround then was told my phone would be here friday then told it would be here on Saturday then called today now im told it will be here on tuesday this is crazy donot get a replacement phone its eaiser to buy one from walmart Read more

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  • Mar 08
  • Cellular Phone
  • Helotes, Texas
  • 1
  • 1
  • 11
  • REVIEW RATING 4/5

I did an application on 1/27/2016 and I have an ID#20822807 but it never arrived to my address which is 200 Rebel Woods Dr.apartment M-2 Jackson Ms.39212 Read more

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tried to enter 555 at add airtime to recieve saflink mins now it say service disable canf do anything Add comment

  • Feb 23
  • Cellular Phone
  • Macomb, Michigan
  • Government Phone
  • 34
  • REVIEW RATING 4/5

It's been 4 months of faxing, email & downloading application & proofs. Still no phone. After 5 phone calls (3 of which were answered by people who barely speak english), I still don't have a phone. The last rep told me that their email is not working & that I didn't have the correct fax number -- although the other 4 reps verified the email & fax numbers are being correct. ... Read more

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