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Safelink Wireless

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45 complaints

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Safelink Wireless social reviews and reports. Join community by posting your own comments or complaints.

SafeLink Wireless is a program of a public aid which provides telephone service accessible to needy subscribers. It is the supported program of the government which offers a free cellular telephone and a broadcasting time every month for acceptable clients. It was created by TracFone Wireless, Inc. The company also offers the limited number of vocal minutes every month for families who do not use Lifeline service provided by any other wireless or telephone company. SafeLink Wireless is financed through service Fund Universal. The company has more than 1,700 locations in the United States and provides its services in 31 states, including Alabama, Connecticut, Georgia, Illinois, Florida, etc. Please try to contact Safelink Wireless Customer Service directly prior to posting any complaints on this site.

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Safelink Wireless Reviews

Anonymous
Safelink Wireless - Safe link never gives me my free minutes

I have had my safelink phone for about a year now and they never give me my minutes there supposed to be free and its always a hassle and a bother to get them put on. I think if th...

#291223
Jan 23, 2012
20

Cold blo...
Safelink Wireless - Safelink sucks

Safelink sucks I tried to get service after receiving a letter saying I was eligible for a phone. I call safelink, but they still wouldn't give me a phone my neighbor had one o...

#285932
Jan 02, 2012
145

FLAGUY
Safelink Wireless

I had been a customer of Safelink Wireless since 2005. My wife became extremely ill in 2006 and I was glad to have the Safelink service. Each year was always a huge hassle and I ...

#283550
Dec 23, 2011
201

FLAGUY
Safelink Wireless Incompetents

Another year has rolled around and that means another year of fighting with the incompetent bunch at Safelink Wireless in Miami, Florida. Got the usual/annual notice that I needed...

#279597
Dec 06, 2011
214

Mary872
Safelink Wireless - Safekink

I see where someone says safelink phones don't work well I Have a phone from safe link for 2 years now, works good . Thank you. I thank they do a good job help those who ca...

#278778
Dec 02, 2011
157

FLAGUY
Safelink Wireless - No Record keeping at Safelink

1) I have been a Safelink customer almost since they started providing the service here in Florida. Each year, I am asked to log on to Safelink.com and click on VERIFY to establis...

#276550
Nov 22, 2011
240

Anonymous
Safelink Wireless - I can't add minutes to my cell phone

My LG Safelink cell phone does not have under the prepaid button on the phone option the add airtime feature. So I can not even add airtime to my phone. It is now Nov. 5 and I hve ...

#273061
Nov 05, 2011
421

LongDrea...
Safelink Wireless - Didn't get safelink minutes but I think I know why now.

I didn't get my safelink minutes this month and I was wondering why and there is no add air time option but as I was at the mall the other day someone told me safelink was suppose ...

#272750
Nov 04, 2011
658

NORMA CA...
Safelink Wireless - They didnt send me my mins and i cant add mins either.. the cell dosnt say add or buy airtime..

I cant add or buy minutes with my Safelink phone.. i need the phone so my son can communicate with me in case of an emergency in school or else where.. i bought minutes and i cant ...

#272085
Nov 01, 2011
307

Anonymous
Safelink Wireless - Runaround

All you get is a runaround of customer service people who keep calling other departments and then that person asks the same questions the other person already asked! I still have a...

#270923
Oct 27, 2011
173

Anonymou...
Safelink Wireless - Worst Customer Service

Worst Customer Service ever! On hold most of the hour that it took them to finally let me know it takes 24 hours to activate phone! Also, I was told to go outside to check signal b...

#270526
Oct 25, 2011
209

Anonymous
Safelink Wireless - SAFELINK RIPOFF

Safelink is clearly ripping off the US Government by receiving Federal funding for phones/service to the elderly and low income families. Problem is they are not providing service....

#268879
Oct 18, 2011
246

Anonymous
Safelink Wireless - *** system

I have trying to add air time by debit card. Somebody in India is telling me to check the status of my debit card The problem is with you not my debit card. It is one I use for onl...

#266699
Oct 07, 2011
388

One angr...
Safelink Wireless - Safe link took my minutes

I called Safe link on 9/30/11to ask them why I was being charged $1 instead of $.30 for text messaging. I had over 865 minutes on my phone. This past Saturday,10/1/11, I woke up wi...

#265766
Oct 03, 2011
282

Mamajudi
Safelink Wireless - Mintues for my safelink phone did not get them this month

I have had my safe link phone for going on two years. I had trouble with my first one and was pleasuably taken care of. I am not wanting to know why I did not get my 250 free minu...

#261910
Sep 14, 2011
370

NHenderson
Safelink Wireless - Recieved a phone that didn't work, waited three months for replacement

First off, this is a government funded company that does not seem to employ american citizens, instead they have people working that speak inaudible terrible english and are extrem...

#257933
Aug 26, 2011
443

Hsingleton
Safelink Wireless - Safelink phone minutes

I had to get a replacement phone from safe link and every month since i have had the phone i have had to call and have them put my minutes on my phone they never have my minutes on...

#257102
Aug 22, 2011
344

Amygauvin
Safelink Wireless - They advertised 250 free mins, that rolled over and i am only getting 68. why

I am pissed that you people advertised that I would get 250 free minutes, when you called me, and that they would roll over, I am only recieving 68.I am very pissed, And I am going...

#255660
Aug 15, 2011
581

Morthland
Safelink Wireless - Safelink isn't worth the dime you don't spend

Well, maybe a dime.By calling the number someone gave on this website for Tracfone, I was able to get a tech support person whom I could understand and he got the cell phone ...

#255268
Aug 13, 2011
358

Anonymous
Safelink Wireless - Fed up

This is my disabled son's ONLY phone and his sim card is blocked!!! Iv'e tried NUMEROUS times to reach saflink & always get a recording saying "due to the high volume of ca...

#253055
Aug 03, 2011
360

Bzzobie
Safelink Wireless - I did not get my minutes for August 2011

I, Bobby Henderson, received 500 minutes free in June of 2011 and then none in July. I was okay with that even though it wasn't my fault. But know it's ...

#252935
Aug 02, 2011
608

Anonymous
Safelink Wireless would not honor my monthly free minutes after I changed my address

I signed up with Safelink wireless over 4 years ago, since then I had moved to another address where the land lord split the house into 2 apts.Mind you when I moved I called and in...

#252286
Jul 30, 2011
390

Kai Janaki
Safelink Wireless - I never receive my safelink minutes

My mom ordered me a safelink phone sometime ago. The first one broke in an accident so she got me a new one. Everything was fine for about a year, but a couple months ago, my minut...

#248580
Jul 13, 2011
408

Evenly65
Safelink Wireless - My monthly free minutes never come on time.

I was enrolled in safelink since 11-2010 and thats when every thing the fan! I would have to call customer to get my free monthly minutes on my phone. The customer service would so...

#248205
Jul 11, 2011
511

Faries
Safelink Wireless - Did not get my minutes for july

I didnt get my free minutes for the month of july yet and I depend on this phone for everybody to call me so give me my minutes for july I have been getting them until now so I rea...

#247141
Jul 05, 2011
479

Sheureka
Safelink Wireless - Safelink refuses service to my whole town

I spent hours trying to apply yesterday, but because I (and 3000 other people) live in a town with no mail delivery I don’t qualify. All of my supporting documents have my street...

#244846
Jun 22, 2011
426

Anonymous
Safelink Wireless - No Feed Back

I enrolled with your agency on March 17, 2011. I waited for application and instructions to be sent to me so I could return with verification of income. To date I have spoken to 4...

#242027
Jun 08, 2011
369

Anonymous
Safelink Wireless Sucks

I am homeless in Olympia, WA awaiting judgement for an SSI Federal Disability claim, but currently on a program called G.A.X. (the state disability aid program). When I first calle...

#237940
May 16, 2011
571

Anonymous
Safelink Wireless very poor service

I was grateful to to receive free cell phone service from Safelink. My first phone had such bad reception my friends would say Ill call you back after 1 minute. They replaced that ...

#234306
Apr 26, 2011
474

Anonymous
Safelink Wireless - Qualifications

I qualify for a safelink wireless phone but due to the fact that my current address is an address where there is more than one apartment under the same address, it is not allowing ...

#228320
Mar 23, 2011
787
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Related Information

Cellular Phone
Cellular telephone (also called mobile telephone) became irreplaceable in everyday life of any civilized modern person. Its concept was created by AT&T after the Second World War, but at that moment no technologies for its creation were available. The first cellular telephone for widespread use was presented by Motorola in 1983 and it worked by means of short-wave analog or digital telecommunication in a wireless connection established between a telephone and a relatively nearby transmitter. Tern 'cellular' is used because the system works many base stations divide thus a service area into multiple 'cells'. Cellular calls are transmitted from base station to base station while subscriber travels from cell to cell, like it was practiced in first car (mobile) phones.

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