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  • Customers like
    • Free 250 minutes 8
    • Program 5
    • Easy customer service 3
  • Customers don't like
    • Customer service is a joke 7
    • Are no help 7
    • Total run around everytime have never had a good experience 6

Hello my name is Jessa Serrano and i never received my minutes for this month. 4194077225 Add comment

My name is Juan A Figueroa (609)456-9213 I never recieved my May minutes Add comment

Last month my phone did not work so after trying several times to get a hold of someone to help fix it, I had to use someone else phone, I pressed the numbers from the prompts. I get a computer that says they are doing something to my phone, wait 15 minutes and make a call, if that doesn't work, to call back. Did that and had to call back, get the same computer message. I called and tried a different prompt and finally got a human but I could... Read more

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why havent i got my minutes Read more

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I did a order for a phone over the phone, but I never received it, cause it was sent to the wrong address. I know this because a representative told me when I called safelink told me this if this was my address and I said no I gave him the right information and of my address and the shipping address were he should sent it to. To make sure he send me my phone, I never received it cause he never changed the information. I know this cause... Read more

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Tried to recertify on line ad popped up in middle could not get ad off ! Went to differnt cite would not let me type in numbers. Read more

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Three times I applied 3 times approved. Three times it got lost in the mail.Two years and After hours on the phone with customer service I Finally got the blasted rickety cheap refurbished phone. No service. Again back to customer service. Well I have service with no minuets. I was told because whoever got the phone used it so I won't be getting minuets. Why doesn't the government prosecute the offenders? My thought is safe link screwed up and... Read more

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These are about the stupidest sob's I have ever had the misfortune to talk to, the dumbasses send me a notice to renew, I try to do it online but it didn't recognize my id#, then I call them, I waited about 30 min. And finally got some *** that couldn't understand plain ENGLISH, *** hire some English speaking Americans to do the job, I am an American and can speak very good English and would love to have a job bu I can't *** get a job in this... Read more

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HI. REC. MSG. ON PHONE THAT MY REACH OUT WIRELESS PHONE WILL SOON NO LONGER BE EFFECTIVE. I CALLED THEM AND THEY GAVE ME INFO TO CALL YOU AND SET UP TRACLINK WITH 500 MINUTES AND NEW PHONE. I TRIED SETTING IT UP ONLINE BUT WAS UNABLE TO. PLEASE GET BACK WITH ME AS SOON AS POSSIBLE AS I I WANT TO HAVE CONTINUED SERVICE WITH YOUR COMPANY. PHONE NUMBER: 3092104260. THANK YOU VERY MUCH,GERALD SIEKS MY ADDRESS IS 145 W. SAM J. STONE AVENUE, ... Read more

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