Safelink Wireless Complaints and Reviews

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Safelink Wireless
Main address: Attention: Executive Resolution Department 33178 Miami FL
1-800-977-3768, 1-800-378-1684, , http://www.tracfone.com/contact.jsp?task=contact
  • 213 complaints
  • $5.8K claimed losses
  • $27 average
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  • Nov 13
  • Cellular Phone
  • Denham Springs, Louisiana
  • Cell Phone
  • 3
  • 3
  • 24

I am being harassed by Safe link emails. I've called and was on the phone with them for an hour the first time trying to get them to take my email out of their system. Finally I spoke with a senior manager Urbre Id# 545285, who said in three business days from November 5, I should not receive any more emails. Today, November 13, I received another email!!! I have never been a customer or had a... Read more

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  • Nov 13
  • Cellular Phone
  • Sylvester, Georgia
  • Cell Phone Minutes
  • 2
  • 2
  • 18

I haven't got my minutes for november yet I don't know what happen that's what im trying to fine out what went wrong for the reason why i haven't got my minutes on the phone and when do the minutes be put on the phone every month is it the begining of the month the middle of the month or the end of the month all i'm trying do do is to fine out when will i get them that's so can you please let me... Read more

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  • Nov 08
  • Cellular Phone
  • Rochester, Indiana
  • Applications
  • 6
  • 6
  • 30

i am not interested in safelink because i dont need them i have virgin mobile instead but they still are sending me applications which is really annoying i really wish they would leave me alone but they wont they musta got me thru medicad which i under stand but im still annoyed with these applications they really need to stop annoying me if not i'll just ignoe them everytime they send me junk in... Read more

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  • Nov 07
  • Cellular Phone
  • Mexico, Missouri
  • Cell Phone Service
  • 1
  • 1
  • 12

I want to change my cell number on my.safelink phone can u help me Read more

Was this review helpful? 0 1

     

  • Nov 03
  • Cellular Phone
  • Wisconsin Rapids, Wisconsin
  • Sim Card
  • 1
  • 1
  • 23

I moved to a different location and went thru issues of trying to do address change, then my phone quit working error code 34 when I tried doing anything with it. They sent me a new sim card and said I would have to get a new number and reactivate it. Now I got the new sim card but the customer service just gave me another number that brought me right back to them and my phone is still not... Read more

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  • Nov 03
  • Cellular Phone
  • Cell Phone Minutes
  • 4
  • 4
  • 33

I have never had a problem recievingmy minutes on my safelink phone but for some reason I have not got them this month. Has any ones else had this problem? Read more

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  • Oct 31
  • Cellular Phone
  • Alcatel Phone
  • 3
  • 3
  • 51

Being a senior and didabled I thought the Lifeline phone was a good idea,boy was I wrong!! Safelinks ad shows LG,Samsung and Motorola phones but I was sent a junk Alcatel phone so I went out and bought my own LG phone and had them transfer the number to it. Well the 1st day I got 3 emails and 4 calls/messeages on the phone from Tracpone all of which took minutes off my phone..Called Tracpone on... Read more

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  • Oct 29
  • Cellular Phone
  • Richardson, Texas
  • 1
  • 1
  • 31

I have been experiencing problem with the safelink phone since it has arrived.. The phone does not make outgoing calls.. Talked to rep more then 10 times and issue still has not been resolved.. Also was told there are no records of my previous call.. I been on the phone for hours and issue is still not fixed.. Read more

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  • Oct 27
  • Cellular Phone
  • Phone
  • 1
  • 1
  • 32

My phone will not boot up, there for I can not use it. I was canceled for non use. Please help me get a phone back. Read more

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  • Oct 27
  • Cellular Phone
  • Phone Activation
  • 2
  • 2
  • 32

I have called all the various safelink phone numbers a total of atleast 30 times, and in the rare instance I actually got a live person to talk to, I was told to call the 800-378-1684 number. After going through all the prompts the recording said "connecting you to a representative" and then the line goes blank and after 13 minutes the beeping sound comes on that is an indication of the phone... Read more

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