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  • Customers like
    • Free 250 minutes3
    • Program1
    • Their patience1
  • Customers don't like
    • Customer service is a joke5
    • Cant understand a word customer service saids5
    • Rude customer service4

I already send by mail my food stamp copy and my Medicaid copy and Income disabilty Add comment

I've been trying to contact SAFE LINK ABOUT A PROBLEM IM HAVING WITH MY PHONE AND EVERY TIME I GET THOUGH YOUR MACHINE HANGS UP THE PHONE ON ME I CALLED 6 TIMES ALREADY MY PHONE # IS 3474798586 Add comment

  • Aug 21
  • Cellular Phone
  • Maynard, Massachusetts
  • Lifeline Cell Phone Plan
  • 1
  • 1
  • 18
  • REVIEW RATING 4/5

after being shut off after about 5yrs or more ,they stated that i did not use the fone at least once when i use it everyday i re-opened an account they sent a new sim card ,i installed it,i called the tel # provided and registered it ,after not receiving minutes I again went out and purchased more i have been told after excruciating phone calls unbelievable waits and disconnects and wearing out... Read more

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  • Aug 18
  • Other
  • Birmingham, Alabama
  • 2
  • 2
  • 31
  • REVIEW RATING 3/5

Two of their reps were set up in a booth in WalMart today. They followed customers around and approached workers while they were on the job. I don't really know why WalMart lets these people in when they have their own cell phone department. WalMart, who decided this? Someone in your home office? You don't need these pushy people blocking the aisles like the guy who chased down the man in the... Read more

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  • Aug 18
  • Cellular Phone
  • Titusville, Florida
  • 1
  • 1
  • 8
  • REVIEW RATING 4/5

I've been making my phone calls every month, but i never got my new minutes for the last three months! They sent me a text saying to text a certain number to them to get my minutes for them month i did that but i still never got the minutes! I really need a phone for my medical appointments but i can't get one cause Safe link won't give me my minutes! Why didn't i get them? I made my phone calls,... Read more

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I havent gotten my mins.on my phone for this month Add comment

  • Aug 16
  • Cellular Phone
  • Maynard, Massachusetts
  • Safelink Track Phone
  • 2
  • 2
  • 22
  • REVIEW RATING 4/5

have been with them about 7 yrs I could not use the phone they sent due to age /disability so i purchased a tracfone only to find out it had to get a new sim card so i bought min until this card came and then after excrutiating phone torment to swap it it erased 700 minutes that took another 3 or 4 hours of phone torment and a waiting period of days to get back 3 months later i find out safe... Read more

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  • Aug 15
  • Advertisements and Cons
  • Chattanooga, Tennessee
  • 1
  • 1
  • 37
  • REVIEW RATING 3/5

I submitted my online application for a Safelink phone on August 2, 2015. The application itself was approved but Safelink required income documentation, which I already knew. I emailed scanned copies of my 2015 Social Security Statement of Benefits (leaving out my S.S. number of course but including my name and address). This is my only income, but that apparently was not enough proof for... Read more

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  • Aug 13
  • Cellular Phone
  • Commercial Township, New Jersey
  • Safelink Wireless Phone Service
  • 1
  • 1
  • 16
  • REVIEW RATING 4/5

I have tried to get a phone for almost a year now. they keep telling me that they can't find my address and will not mail to post office. When they send me paper work in the mail they receive it back so it must be the correct address. Had Senator Van Drew's Office look into this matter but still no phone.I need the phone I was in an car accident and got my leg operated on. Plus I have High BLOOD... Read more

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I didnt receieved my minutes this month yet what happened my phone# is 315-925-9569 Add comment

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