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1.7 Based on 125 reviews
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  • Customers like
    • Free 250 minutes 14
    • Program 5
    • Easy customer service 3
  • Customers don't like
    • Customer service is a joke 7
    • Inept customer service 7
    • Total run around everytime have never had a good experience 7
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My company never does that. They expect you to sale as any other company would but the results are based on effort and not by force. You have to put a consistent effort towards meeting goals. Its tough but all sales jobs are. There is no boss but accout managers that support sales efforts. I love it. Read more

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I received a e mail notice from safe link that if you wanted to purchase your own smart phone they were compatible with safe link now. So being on a tight budget I bought a new but low cost phone never did work (neither send or receive text or calls) transferred my number to it and when I returned it to where I purchased it I asked I could get my old number back on the old phone, I was told to contact safe link so I did and explained what... Read more

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Safelink has Horrible service. You apply and it asks for different ways yo send proof. I email proof and get a confirmation on my email that says they received it. So then i look up the stus 2 days later and asks for documents again. I send them again and call and they say it takes 48 hours to receive the. How is that if i recieve their email right away. Then they say call back in 2 days. Why have everything online then if i have to call. My... Read more

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i got this phone, i was told that i havent used it, but the reason is i cannot call out or text, i really need this,my number is 936-223-0227.please help me Read more

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your representative said i'd get a smart phone...what i received is the old model phone. When i called i got nothing but a very garbled connection...left a call back no. and was put on hold for over an hour. Why would you have these people out there misrepresenting these phones? This is not right and I'm going to contact the BBB about how you are conducting business here in Buffalo, NY...I expect to receive a better phone soon.... this is... Read more

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The address is good. this is where i live, get my mail, ups, and packages from the us postal service. Please tell me where i live because apparently i don't know.I have tried numerous times over the past year and i have never had this problem with anyone else. There are 14 units in this building and i have lived here for one and one half years. Maybe it is time for you to see if the problem is yours and not the person applying since i have seen... Read more

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I went to my doctor office in a emergace on 09/09/2016where I end up spending the night at the hospital.I try to call some people on my cell phone,i could not get through because my phone read no services.On Augest the 10 which was the next day .I was discharge from the hospital wich I try to use my phone again to use my phone, my phone read no services. Today just a few minutes I try to text a person on my cell phone. It read no services.This... Read more

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i switched from reachout to safelink, took over 200 minutes and 9 sim cards that i didnt need for them to get it right. now this month they say i have to reaply to get service because i switched to another company. i didnt switch to another company, i switched from another company. you cant understand them and they cant get anything right, how the *** do they stay in business? now i have to reapply with them, took over a month last time. how... Read more

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They will not tell me the address budget mobile gave them when they no longer service my area they gave my info to safe link. Neither company will tell me only that it doesn't match and neither company told me of change of service. So I changed to assurance at a store while shopping cause I liked their phone better than budgets. They said I don't need to contact budget my service will be automatically changed they activated and gave me phone.... Read more

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I have tried calling safelink soooo many times only to beleft on hold for over 30 monutes until i bave to hang up to get on with my life .i dont get the free minutes, the call back, nohelp ,just frustration trying to reach the unreachable. The free phone igot is 956 321 5564 .the phone i borrow to make this long long calls to safelink is 9562501690. Is goverment program real or a rip off. Read more

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