THIS MOTHER *** COMPANY IS A COMPLETE RIP OFF !!! FYI TO EVERYONE !!! DO NOT Call For A Replacement Phone Or Buy A New Phone BECAUSE THEY WILL NOT PUT THE MINUTES YOU HAD ON THE OLD PHONE ON THE NEW PHONE AND IF YOU BROUGHT MINUTES THEY WILL SCREW YOU OVER ON THAT AS...Read more
I didn't like
- How customers ripped off
So,after changing my phone number,using the automated system, around 2:30 am on a Sunday,an hour later, I'm unable to use my phone, until I reach the Company,@ 9, after resolving the issue,I go on about my day until I realize,now I'm unable to send/receive text...Read more
I had alot of issues just getting the sim card for byop package to work. I had to call the tech support mulitple times and get connected to call center w bad english. It seems the easy way out is just for them to send you a new sim card instead of diagnosing issues. I...Read more
Safelink Wireless - Too old
My flip phone is tired. Need new smart phone ...have tried to talk with live person to no avail. Please advise. Sheila Halet
Safelink Wireless - Terrible customer service!
Made 3 attempts to update my 84year old mothers phone....sent in documentation called and each time told different stories...and transferred at least 3x's...outsource out of country...finally hung up on!
Safelink Wireless - Worst service in the country.
Can't get minutes on time, waiting almost an hour to speak to someone about a problem. Then being told that the problem was corrected an once you hang up the problem started all over again.
Safelink Wireless - Poor some need to be done
yes no answer poor help
when u move your supposed to contact safelink of your new address which I did, mind u it is only 45 min away, different town from my old address, where I was living more than 10 yrs, now safelink keeps giving me the run around with my minutes! The people who work for...Read more
What happen i started my applacation try to get a phone my name is robert s corn sr i live in moriches ny my my mailing adres is 6411 longtree lane moriches 11955 and the last two weeks i faxed the medcaid card along withe my driver lisenc and it past 14 day i was...Read more
Got my phone on oct 8th , i was so relieved to have gotten it , i am a single mother , currently unemployment stay at home mom. , went to use the phone , and it said ,no service , i had a strong connection to wifi , so this does not make sense , i looked to see what my...Read more
I've had a safe link phone for years but recently it's become impossible to deal with this company.My cell phone states I have 316 minutes & Service until 01-31-2018 with 116 service days left, yet I'm unable to use my phone & when I try to use it it states to press #1...Read more
I didn't like
- Customer service
- Extremly poor customer service
I thought phone stolen last night and could not find the phone the phone was stuck inside passenger side seat found it this morning phone has been shut off can you please turn it back on. 682-230-1887 I have alcatel . I called last night as I am very hard of hearing...Read more
i was with safelink since 2008 left them and tried another provider came back to reapplied with safelink in august of this year so far never got a phone always excuses and they have the nerve to send me a sims card at the end of september they keep telling me i am...Read more
- Complaint is about safelink wireless
I applied for Safelink September 4 and it is now October 2nd and every time I call there is a new problem. The first time they said on the page that asks for my dependents I filled it out and I was only supposed to fill it out if I wanted the phone for my dependent so...Read more
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