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My screen on my phone went out on me. I've had this old safelink phone for 3 years. So I call and tell safelink my issue and they say I can't get a replacement phone. I've never had one with them. They say my only option is to buy one. Well I would but I can't afford...
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1.3
#1053212
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canot call in or out called them 3 times first said I had to upgrade phone would cost 25 dollars second call did add ress change said give it hour then try again gave it all night so called third time said I had to be at home to fix it (I was at sons) so I still have...
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MattSL
MattSL

Hi anonymous. I am MattSL from SafeLink Wireless.Our apologies on this matter. Let us get this issue resolved immediately.To assist you, please chat with us at http://bit.ly/2...

#1052858
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These people that work there must be retarted...They sent me a phone and it worked ok..Then i told them i wanted to Import my old number from At&T..They told me that they needed to send me a new SIM card...First they sent it to the wrong address which took over 2...
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MattSL
MattSL

Hi anonymous. I am MattSL from SafeLink Wireless.Our apologies on this matter. Let us get this issue resolved immediately.To assist you, please chat with us at http://bit.ly/2...

#1052147
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Safelink Wireless Cell Phone Replacement Review

Safelink Wireless
#979018
I will never reccommend nobody to safelink i had been with you guys for 6years never ever got a replacement phone and when my phone was stolen i couldnt even get another phone safelink is a very sorry company and ill never use your poor service ever again Thanks but No Thanks Deborah Hall unsatisfied company
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Safelink Wireless Cell Phone Upgrade Review

Safelink Wireless
#974040
2.2
Promissed upgarade of smart phone. When i called they basicly said that. Thier company lied to the public, and said they are not sending them. Was given a flyer of the phone to be upgraded. False advertisement
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Safelink Wireless Customer Care Review

Safelink Wireless
#973629
Safelink allowed someone to get a phone in my name and they will not cancel the darn thing so I can get a phone for myself
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Short Review for December 14, 2016, Other

Safelink Wireless
#973238
2.6
2179535248 my min were not added this month grr
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MY phone 661-483-6883..is not working it is not allowing me to make or receive the calls..as I got a new set from AT&T.,but the services are not being transferred to TRACFONE/SAFELINK..as it was previously saying service left only for 5 days ,now it says service left...
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MattSL
MattSL

Hi anonymous. My name is MattSL and I work with SafeLink Wireless. We will further check on what's causing the phone from not being able to make and receive phone calls. We wi...

2.0
#1050110
Reply to reviews
My name is Angel Lowman I received a Safelink phone months ago. Phone acted up so I purchased a new phone. I have tried six times already to get my new phone to work along with my minutes over 400, still nothing. Phone# 828- 201-3622 new serial # 990 006 750 628 322...
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MattSL
MattSL

Hi AngelLowman394. I am MattSL from SafeLink Wireless. Our apologies on this matter. We found out an information mismatch on your account based on the SIM card you provided. L...

MattSL
MattSL

Hi AngelLowman394. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a...

I LOST MY PHONE WHICH WAS MY ONLY WAY OF CONTACT FOR ANYONE, I LOST MY JOB SO WAS LOOKING FOR WORK AND THAT WAS MY MEANS OF CONTACT, I WAS MOVING DUE TO LOSING MY HOME AND MY PHONE WAS LOST IN TEH PROCESS, AFTER LOOKING FOR IT FOR DAYS I DECIDED TO CALL IN TO GET A...
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Anonymous
paul

I cant even add min

MattSL
MattSL

Hi.I’m Matt from SafeLink Wireless.We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent.For y...

1.0
I liked
  • Nothing
I didn't like
  • Everything
#1046609
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My parents have extremely poor eye sight and are in their mid 90s. My dad is a veteran. The phone they sent is tiny so they can't use it. I understand you can now BYOP ? Someone from safelink keeps calling them with broken English.barely understandable. Something about...
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MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. Fo...

#1046134
Reply to reviews
Did not receive minutes on my phone
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MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. Fo...

5.0
#1041713
Reply to reviews
Do not ever get my minutes always have to call yall
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MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. Fo...

#1037496
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Cannot upgrade & switch a broken down cellphone.
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MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. Fo...

#1036580
Reply to reviews