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1 comment

I dont like having to call for airtime i get my min but not airtime. I have carpal tunnel and inputting the codes kills my hand, and I only have use of one hand due to a stroke 10 years ago.

So its very frustrating. We used to get airtime for months now i only get a month of airtime and i depend on my phone as I have a 93 year old mother who lives 90 miles away and I call her a few times a week check on her. Please update your your equipment, inputting the codes is bad on my hand.

I have used safelink for the past 6 years, but thinking about going go aarp. Due to inability to get an actual person in less then 30 minutes then inputting codes for ten minutes.

Product or Service Mentioned: Safelink Wireless Airtime Phone Plan.

Reason of review: Fast order processing.

I liked: Convienunce is of safelink, Patience, Phone.

I didn't like: But dislike calling for my airtime when i dont get it, Not able to talk to a real person about phone problems.

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Hi. Im Matt from SafeLink Wireless.

We're sorry for the trouble.

If you're having an issue with your phone in the future, you can click this link http://bit.ly/2gQCmUz?caseId= to connect with us via Live Chat and we will gladly help you.

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