Safelink Wireless - Asked for larger keypad and alittle larger screen cell.received smaller button and smaller screen cell
Called safelink over 6 times sinced March 13 2015 just to try to get a larger cell do to my disability;Can't use replacement phone buttons too small and can't see screen.Called spoke to supervisor on mon.04/06/15 was told if I didn't like it to buy my own cell phone, Because they weren't giving me a different cell !I'm disabled and on a fixed income if I could have afforded to buy a replacement phone I would have done that in the first place instead of going though all the phones calls and time that took to be treated liked something off the bottom of your shoe!Thank You! unhappy safelink cell user,
Product or Service Mentioned: Safelink Wireless Replacement.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.