I seriously could not give my address any more times the same way and have them tell me it wasn't a valid address!!
After 2 hours and me crying to the point I lost my voice and came close to passing out!! What the *** kind of company is this? I lost feeling in my fingers and dropped the phone in my sink (empty) and frantically sought if they were still on the line...they were. I was on the phone for a simple address change!!!!
They talk over you!! They don't talk to you!! They don't speak very clear English.
In the millionth time I was transferred and after the 4th SUPERVISOR, I had to give my address again.
End result.... Call back in 48 hours!!!! WTF???
Go through all of this again???? No way in *** will I do this again!!
I want a job there!!!!! I seriously do,,,,!!!
Please!!! Let me tell and show them what customer service means and teach them how to communicate with one another!!! I am not even asking for money to do this!!! It would be my pleasure to show and tell them a thing or two! Please, please, please!
This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Safelink Wireless. The most disappointing about safelink wireless customer care at Safelink Wireless was every single aspect sucked Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about Safelink Wireless.
Check out the best and the worst companies in Telecommunications category for more informed decision or compare Safelink Wireless to other companies on our site.