I moved to another state, informed Safelink right away, told I was OK since I had just got phone 1 month prior in Florida. Updated address with them also. 2 months later I am De-enrolled because I moved. Went thru *** for weeks being hung up on, lied to, ect. Re...Read more
I am the guardian of a phone used by a mentally disabled individual. Safelink claimed it sent out a letter of renewal, never received. Countless times over the phone with no resolution. Mailed in all the renewal items, certified mail. Now they say it was never...Read more
Safelink Wireless - Recertification of lifeline
Cannot recertify my phone at this time have tried several times. Again i tried today.
Safelink Wireless - Cannot recertufy have called numerous times to no avail.
About 10 mins ago it happened
Demeaning response from customer service, I called because I am getting very spotty services from the phone, it will just keep saying that I don't service. I called to get some help and the customer service person (David) from India said we see it working, can you make...Read more
After supposedly recertifying 3 months in a row over the phone, my service was suspended. They claim 2 people in house had service. When I started using that address I spoke to customer srvc explaining I was homeless & this was a mailing address only because I knew it...Read more
Safelink Wireless - Laymond Tompkins
Lost my phone 014 866 002 813 119 serial number
I was unhappy with the phone from the start, it is so small a grown man cant use it without pressing multiple buttons, the speaker is weak & inadequate, the internet that they say they provide is more 1994 than 2017 & the actual quality of the case makes it prone to...Read more
Hi again! Safe link wireless is a flipping joke. I recently was told that my phone was no good so I would have to purchase another phone yes I said ANOTHER PHONE! That would be three phones total and I had the service for maybe one year.. With all the down time I am...Read more
I am dropping safe link as of right now, because I am sick and tired of calling and the phone diconts and I having other problems as well and I can not list them. You have put me through *** and back and to me it is not worth it any more, and I have tried very hard to...Read more
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