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I received an email saying I need to re certify my safelink phone.

I decided to call, and the person who answered was very hard to understand. She said I did not have to re certify my phone.

So why did I get the email saying I do. So I tried to re certify on line, and it said it went through fine. But a moment later, I got a new email, and it said my enrollment number didn't match. That is my enrollment number that I put in.

So I am confused. We are darned if we do and darned if we don't respond.

I like my safelink and do not want to loose it for a silly reason.

This person wrote the review because of "don't know what you want!" at Safelink Wireless. Reviewer claimed that he or she wants Safelink Wireless to read this review and look into the issue (if any).

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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Hi. I’m Matt from SafeLink Wireless.

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