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called to find out how to block a number told my model doesn't have it but I will transfer you After 1 hour 4 girls none of the phones have it. Every girl I talked to transferred me to another dept.

I could hardly understand the women in the first place,and 3 of them told me I could get a different model that had a blocking feature.

Turns out they said none of the phones they have let you block any numbers. I was also put on hold 40 minutes this is really bad customer service in my opinion,and they don't care at all

Product or Service Mentioned: Safelink Wireless Customer Care.

Reason of review: Poor customer service.

Preferred solution: have phones that have a block fearure.

I didn't like: Phones do not have blocking feature, Poor customer service, Put on hold 40 minutes transferred over and over.

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MattSL
#1033267

Hi. I am Matt and I work with SafeLink.

Let me help you get this resolved.

Send me an email at SL.CorpResolutionTeam@safelink.com and we will resolve your problem right away.

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