Contact Safelink Wireless Customer Service
Safelink Wireless Phone Numbers and Emails
Toll-Free Number:
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(800) 378-1684
Customer Service:
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(844) 894-8433Ethics
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(800) 723-3546For Enrollment and Plan Changes Support
Emergency/ Hotline:
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(866) 667-6437
Safelink Wireless Emails:
Contact Information
Safelink Wireless Website:
Safelink Wireless Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Addresses:
PO Box 160490
Hialeah, FL 33016-9997
Correspondence
SafeLink Wireless
PO Box 220009
Milwaukie, OR 97269-0009
Verizon Privacy Office
1300 I Street, NW Suite 500 East
Washington, DC 20005
Hours of Operation:
For Enrollments and Plan Changes
Monday - Saturday: 8:00am - 10:00pm EST
Sunday: 8:00am - 7:00pm EST
For Technical Support
Monday - Sunday: 8:00am - 12:00am EST
How Good is Safelink Wireless's Customer Service?
Summary of Safelink Wireless Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Safelink Wireless?
Product/ Service Question:
- “Phone broke. I need a new one.”
- “To get internet back on”
- “Phone not working”
Request for Information Question:
- “I have a question about my account”
- “Technical support”
- “I need help unlocki ng my phone”
Staff Question:
- “Can not see anything on the phone need to switch my service to another phone”
- “To get service”
- “Service reconnect”
Activation/ Cancellation Question:
- “Activation”
- “Activation with esim”
- “Canceled service”
Return/ Replace Question:
- “Lost phone need replacement”
- “Replacement phone”
- “To change my wireless number”
Shipping and Delivery Question:
- “Shipment”
- “Haven't received my phone”
- “They said i couldnt get another phone my last one was fifteen years ago i applied 5 months ago but never received one”
Account Question:
- “Can't access my account”
- “Need sign up for free phone”
- “Need account number and pin”
Cards Question:
- “Received my phone but no sim card with it”
- “SIM card was switched”
- “Need a sims card”
Website/ Application Question:
- “Application status”
- Pending.application
- “The website keeps rejecting my application saying I have my address wrong and I did it at least 4 times”
Payments and Charges Question:
- “I added time to my phone through the Recharge app and I don't know how to apply it”
- “My free phone will not charge”
- “Fraud”
Refund Question:
- “Refund I paid 42.80 for service never received service and I'm supposed to have acp benefits and never got it that's why I paid for service I not even registered in you guys system phone number or email according to the app I've talked to agents and”
- “Refund on my payment that doesn't work”
- “Refund”
Employment Question:
- “Lost my device need a line for employment emergency”
- “Payroll info, waiting on last check”
Other Question:
- “Get on the unlimited talk”
- “Needaphone”
- “I need to transfer from Trac phone to Verizon so I can use my new phone I am replacing the old one with because the screen is smashed”
About
, , , ,
SafeLink Wireless is a program of a public aid which provides telephone service accessible to needy subscribers. It is the supported program of the government which offers a free cellular telephone and a broadcasting time every month for acceptable clients. It was created by TracFone Wireless, Inc. The company also offers the limited number of vocal minutes every month for families who do not use Lifeline service provided by any other wireless or telephone company. SafeLink Wireless is financed through service Fund Universal. The company has more than 1,700 locations in the United States and provides its services in 31 states, including Alabama, Connecticut, Georgia, Illinois, Florida, etc.
Safelink Wireless is ranked 289 out of 2019 in Telecommunications category
USA
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