Safelink Wireless Phone Numbers and Emails

Toll-Free Number:

  • (800) 378-1684

Accesibility:

  • (877) 799-9989

Enrollment And Plan Changes Support:

  • (800) 723-3546

Legal Department:

  • (877) 799-1999
    Nevada Privacy

Technical Support:

  • (888) 442-5102
    Website Issues

Safelink Wireless Emails:

Accesibility
Customer Service
Legal
Privacy Inquiries
Claim Your Business
More phone numbers and emails Less phone numbers and emails

Safelink Wireless Contact Information

Safelink Wireless Website:

Safelink Wireless Help Center:

Corporate Office Address:

TracFone Wireless Inc.
PO Box 220009
Milwaukie, Oregon 97269-0009
United States

Other Info (opening hours):

Hours of Operation:

For Enrollments and Plan Changes

Monday - Saturday: 8:00 am - 10:00 pm EST

Sunday: 8:00 am - 7 pm EST


For Technical Support

7 days a week: 8:00 am - 12:00 am EST


Mailing Address:

Privacy Policy Compliance

9700 NW 112th Avenue

Miami, FL 33178

Safelink Wireless Customer Service Reviews

1.5 / 5
Poor
Terry D Hem
My service was renued on November 26, 2022. All my Data is being stolen calls Forwarded

On November 26, 2022. My phone stated that my free GB of Data was renued . But it wasn't . My internet is still not working . My browser is not secure. But it says it is. My Data is being stolen....

Liliya Uty
Phone not working

Still not working hiding idk why it's not working fine rebooted phone maybe customer service can help

Summary of Safelink Wireless Customer Service Calls

3K TOTAL
CALLS
07:28 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Safelink Wireless Customer Service?

Product/ Service Question:

  • “My phone stopped working all the sudden”
  • “Because my phone is broke and volume is very low”
  • “Phone not working”

Staff Question:

  • “I don't have phone or text service”
  • “Want phone service”
  • “No service in my area”

Request for Information Question:

  • “Can I put my chip into another phone to make it work”
  • “I don't have that phone anymore can I get a new phone sent to me please”
  • “Don't remember my enrollment number for my status in”

Activation/ Cancellation Question:

  • “Activate phone that SafeLink sent me”
  • “I want to cancel my service”
  • “Activation”

Return/ Replace Question:

  • “Lost my phone need a replacement device”
  • “Need a replacement phone”
  • “To get a replacement phone”

Shipping and Delivery Question:

  • “I applied for a free government program and a free cell phone and I was qualified for the program a thousand minutes a month and 4.25 GB of data but I have received no phone spoke with someone yesterday I have a tracking number but the tracking numbe”
  • “Gave wrong address”
  • “I did not get my minutes”

Cards Question:

  • “SIM card will not work with my phone”
  • “Need new sim card”
  • “Sim card new phone”

Account Question:

  • “Why was my account cancelled”
  • “Switch account to another phone”
  • “Voice mail password reset”

Website/ Application Question:

  • “Application”
  • “To see why my application is still pending”
  • “To see if my application was approved”

Payments and Charges Question:

  • “Billing questions”
  • “I have a charge on my bank card”
  • “Made a $43.44 payment and to cancel it”

Refund Question:

  • “To get a refund”

Other Question:

  • “Haven't received my minutes”
  • “To order phone”
  • “Technical support”

About

Safelink Wireless Pros and Cons

Pros: Free 250 minutes, Free phone service, Program, Free service, Service coverage and free texting

Cons: Customer service, Total run around everytime have never had a good experience, Hours with customer service, Awfull customer service, Super frustrating

Related Companies

America Movil, Total Wireless, Simple Mobile, Net10 Wireless, Page Plus Cellular

Summary

SafeLink Wireless is a program of a public aid which provides telephone service accessible to needy subscribers. It is the supported program of the government which offers a free cellular telephone and a broadcasting time every month for acceptable clients. It was created by TracFone Wireless, Inc. The company also offers the limited number of vocal minutes every month for families who do not use Lifeline service provided by any other wireless or telephone company. SafeLink Wireless is financed through service Fund Universal. The company has more than 1,700 locations in the United States and provides its services in 31 states, including Alabama, Connecticut, Georgia, Illinois, Florida, etc.

Safelink Wireless reviews and complaints

Safelink Wireless is ranked 241 out of 1598 in Telecommunications category

Area Served

USA

Payment Methods

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