Update by user Mar 17, 2013
Since this posting, I have not had any problems. A few years have went by and this company has been great and I have been getting my minutes every month.
Original review posted by user Dec 10, 2010
I did not get my minutes added to my phone for December 2010. I called them and I was told the minutes were sent to my phone on December 01st.
I was supposed to receive 250 minutes. I got none added. They told me I must have used them when I know I didn't even get them. They Lied.
I tried to explain that even if they were sent to my phone, my phone did not register them or update my minutes total. They did not believe me.
They should read these reports that others have this problem too. I am pissed.
Review about: Safelink Wireless Phone Service.
Monetary Loss: $15.