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I have sent these people all my paper work 2x since March or April 2017 and still haven't received my phone, and it is now July 15 2017. I called them at the beginning of June and the supervisor told me that they received my paperwork and to keep waiting until the end of June.

So now I have to call them up again, and if they tell me to send in my paperwork again, I am going to have to give them a good piece of my mind. Everytime I have talked to someone in their customer service, they have a very thick Sanish/Mexican accent.......so hard to understand !!!

Review about: Safelink Wireless Shipping Service.

Reason of review: Poor customer service.

Preferred solution: Deliver product or service ordered.

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Hi. Im Matt from SafeLink Wireless.

I'm sorry for the inconvenience that you have experienced.

Let me help you to resolve that issue. Please send us an email with your account information to tracfone@fb-tracfone.com.

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