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I got a new safelink phone it has been reactivated with the same phone number but I am unable to retrieve my pending minutes even after they supposively reprogramed my phone I did not sign up for this I am sick and tired of every single company I sign up for giving me problems I call and call and call and the operator keeps putting me on hold this is getting me nowhere I need your help in retrieving my pending minutes I donot know where else to turn to for help I am very pissed about all of this1

Review about: Safelink Wireless Phone Service.

Monetary Loss: $20.

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Anonymous
#1349430

Safelink sent me a new phone because I am disabled and the one I had was not working for me.The new phone is an LG.

It was already activated with minutes on it. After a few months, I ran out of minutes and purchased a $10 plan. Then they sent me a text about an unlimited talk and text for $15, and I purchased it for a couple of months. Well now my finances aren't that great and I'm trying to get back on my free minutes, without any luck.

This is the only phone I have and I have to wait until someone comes to visit me with a phone to call safelink. They have assured me that my minutes were sent, and sent me text saying they were added but when I try to make a call it just ends.

I am not receiving any calls either.Terribly frustrated, hard to return to free minutes after purchase !

Anonymous
Castalian Springs, Tennessee, United States #1346271

It has been 3 months since i got my minutes on my phone. I have called customer service and they said they reset my phone and it still hasn't worked in over a month. What do i need to do to retrieve my minutes?

Anonymous
Lenoir, North Carolina, United States #1312803

On 828 201 3619 we did not recieve any mins snd our other number thats mt daughter shawneys did not get any at 828 201 3608

johnlabib195
#1067810

Let's call on Monday! :)

johnlabib195
#1067809

By the way, I had this problem, too.

MattSL
to johnlabib195 #1067843

Hi.I’m Matt from SafeLink Wireless.

We're sorry for the trouble.To resolve the problem, please send us an email with your account information to SL.CorpResolutionTeam@safelink.com.

johnlabib195
#1067805

I'LL HELP YOU:) !!!CALL ME AT 732 807 5077 AND WE'LL BOTH CALL THE SAFELINK WIRELESS CORPORATE OFFICE!!!

Oh, and in case if you're wondering,

SafeLink Wireless is owned and a subsidiary of TracFone Wireless.

But, don't worry!

I have a secret number!

YOU'RE IN NEW JERSEY?!WELL GOOD ENOUGH FOR ME!!!

Anonymous
Memphis, Tennessee, United States #1062238

I need my minutes 9015508526

MattSL
to tyreisha #1063350

Hi.I’m Matt from SafeLink Wireless.

We're sorry for the trouble.To resolve the problem, please send us an email with your account information to SL.CorpResolutionTeam@safelink.com.

Anonymous
Mcminnville, Oregon, United States #1057440

If you need help with anything with your safelink phone email them at this address SL.CorpResolutionTeam@safelink.com

I was not getting my minutes every month. so I just emailed them and they were very helpful and helped me get my minutes. Hope that helps everybody.

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