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I have a Samsung phone and did not receive my free minutes I need to know what the problem is how come it's not working I thought I lost my phone but I found it what do I do to get my missing minutes on my phone is there any way to redeem my 250 free minutes what do I do for this problem. I need help obtaining this information and where do I go to fix this problem? can you please help me in any way how do I obtain this information why did I not receive my free minutes

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MattSL
#1012369

Hi. I am Matt and I work with SafeLink.

Let me help you get this resolved. Send me an email at SL.CorpResolutionTeam@safelink.com and we will resolve your problem right away. You can also call our Customer Care Center at 611 from your SafeLink Phone (it’s a FREE call) or 1-800-378-1684 (from a landline phone) for assistance. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Thanks.

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