State: Florida City: Medley Product: Safelink Wireless Mobile Phone Service Clear all filters (3 of 63 reviews match)
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at the end of the month I used up all my minutes calling family in hurricane Harvey, and now I still haven't gotten any more minutes for this month, but I still have unlimited texts???my status says im still good till 1/31/18 ive tried and tried calling but I cant get...
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1 comment
Verena
#1369690

Hi. I’m Matt from SafeLink Wireless.

We're sorry for the inconvenience that you have experienced.

Let us help you in resolving that issue. Please send us an email with your account information to tracfone@fb-tracfone.com to further assist you.

Review
#1100792 Review #1100792 is a subjective opinion of poster.
Service
Safelink Wireless Mobile Phone Service
Cons
  • Poor customer service and being lied to
  • Customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
2.8
Details
I have tried to contact Safelink about issues I have been having with my Lifeline Safelink Phone. Safelink begins sending me nagging messages several times a day beginning on the first of the month if I do not call them immediately to get my monthly minutes. In August...
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3 comments
Anonymous
#1360646

hello i am asheley ulander and i go through safelink and i clicked on my browser and nothing but a 1800 number comes up and i don't know where to go from here and i was wondering if you could help me

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Review
#1086986 Review #1086986 is a subjective opinion of poster.
Service
Safelink Wireless Mobile Phone Service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
5.0
Details
My cellphone was de-activacted April 1,2017 when just got it in October 2016 without reason or cause and my minutes have not been received since that time on my phone.I have called them time after time, wrote letters, re-applied for phone,service,minutes plus data to...
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1 comment
Verena
#1350346

Hi. I'm Matt from SafeLink Wireless.

I'm sorry for the inconvenience that you have experienced.

Let me help you in resolving this issue.

Please send us an email with your account information to tracfone@fb-tracfone.com. Thank you.

Review
#1073959 Review #1073959 is a subjective opinion of poster.
Service
Safelink Wireless Mobile Phone Service
Cons
  • Difficult to understand customer representative
Reason of review
Poor customer service
Loss
$1500
Preferred solution
Let the company propose a solution
Tags
  • Safelink Minutes

Contact Safelink Wireless Customer Service

Website:
www.safelinkwireless.com
Mailing Address:
PO Box 220009
Milwaukie, Oregon 97269-0009
United States
Phone:
(800) 378-1684
All Safelink Wireless Contacts

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