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had a rep. stated in the legion any one that served in the united states service could apply for a free phone for life.

after receiving my phone got letter 2 months in a row asking for documentation of my income. rep didn't not asked for any of this just my legion id name, address and drivers license. called safeguard to see why I was question and told had too much income and cancelled my phone. had to be a disabled vet.

rep signed over 1000 up and most are all getting cancelled. so much for free phone from safely

nk!!!!

Product or Service Mentioned: Safelink Wireless Phone Service.

Reason of review: Not as described.

Preferred solution: Let the company propose a solution.

I didn't like: Are no help.

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MattSL
#1015113

Hi. I am Matt and I work with SafeLink.

Let me help you get this resolved. Send me an email at SL.CorpResolutionTeam@safelink.com and we will resolve your problem right away. You can also call our Customer Care Center at 611 from your SafeLink Phone (it’s a FREE call) or 1-800-378-1684 (from a landline phone) for assistance. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Thanks.

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