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I lost my phone on the way to the hospital. They replaced it I only got over 300 minutes in 4months or so.

I can't use the phone to retrieve them because there is no redeem airtime on the phone. I have been calling them with no help at all. I need my phone because I had my leg amputated. Right now I only have 100 and something minutes left.

I really need an answer as soon as possible.

When I go out to the doctor or over family houses. Also, the back won't stay on my phone.

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