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Exchange, Refund and Cancellation Policy
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Value for money

I have a replacement phone received due to not being able to use my 1st phone that I had for 11 months. Now the new phone drops calls regularly inadvertently.

I can not get help because I do not have another phone to call them back ( per the cust rep ) Even after I call and get some help, it still drops calls, goes silent while talking. ( no I did not hit the mute ) I am disabled at home can not walk, the phone service is a important tool. I have doctor appointments I have calls from health care providers and my service does not work.

NEVER had this bad of service ever. I can not believe this is the way they conduct business.

Product or Service Mentioned: Safelink Wireless Cell Phone Replacement.

Reason of review: Bad quality.

Preferred solution: Let the company propose a solution.

I didn't like: Service.

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