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I, Bobby Henderson, received 500 minutes free in June of 2011 and then none in July. I was okay with that even though it wasn't my fault.

But know it's August and I have not received any minutes as of yet. What's worst is I can't get anybody live on the phone because I can't stay on the phone long enough to get an actual person.

Help Please,frustrated


All I want is my daggone minutes is that too hard? Safelink/Tracfone can remember to retrieve their minutes back, but can't remember to give me anything the next month. Bad customer service!


Product or Service Mentioned: Safelink Wireless Phone Service.

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I too, did not get my minutes yet for August. I got them two days before the 1st last month, and I keep trying to add minutes and entering 555 and it doesn't come.

Furthermore I cannot reach customer service either by phone and their website doesn't help at all. What gives?

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