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i recertified on the computer in the beginning of july and I cant use the phone that I had because its broken my name is Jennifer Dickieson the number of the phone was 6038093496 I do not have this phone any more and I was wondering if I can get a new cell phone from u please ty I would like to get a smart phone with everything on it and it has to be fast and I can shut it down to talk to peole instead of haging up on them that would be great to have I would like a k 8 phone do I don't have to go out and buy one please an ty

Reason of review: Damaged or defective.

Monetary Loss: $20.

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MattSL
#1557223

Hi PossessiveAntelope. I’m Matt from SafeLink Wireless.

We’re sorry for the trouble this issue has caused you. However, we'd like to learn more about your situation and what exactly happened. We want to make things right. Please chat with us using this link http://bit.ly/2qdrKHH.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.Type your message here

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