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I thought phone stolen last night and could not find the phone the phone was stuck inside passenger side seat found it this morning phone has been shut off can you please turn it back on. 682-230-1887 I have alcatel .

I called last night as I am very hard of hearing and not able to hear on most cell phones but able to hear on this phone, I thank you for shutting phone off as I have a roommate who has been taking things I actually feel he did take the phone.

My answer service for the phone is still working and it is fully charged. Any help you can give me would be greatly appreciated.

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MattSL
#1376428

Hi. I'm Matt from Safelink Wireless.

We're sorry for the trouble this has caused you. We will be glad to assist you in resolving this issue. Let us further check your account.

Please send us an email with your account information to tracfone@fb-tracfone.com to further assist you. Thank you.

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