I tried to do my annual review online. And since I moved from Sarasota, Fla to Bradenton, Fla I tried to submit my new address and the computer said that the address that I entered invalid.
So they cut my Safe link phone that I have had for 4 years off. And the sad part about it is that there was an issue with my Safe link phone. So I had to return my old phone and get a new one. They shipped me a new phone to the address that the computer said was invalid.
My phone has been off for several months. I do not know what to do.
Reason of review: Annual renewal that was correct. I tried to renew my services online, and the computer said that my address did not exist..
Monetary Loss: $5000.
Preferred solution: Let the company propose a solution.
I liked: Program.
I didn't like: Unclear where to go for help.