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3 comments

I was told I would get 350 minutes with my phone. They gave me 20.

They say it is because I live in Oregon. I thought this was a federal program. I know other folks nearby who got 350 minutes. Why not me?

I am fully qualified. I would like to know where I can return this useless phone? I have no way to call them and spend hours straightening this out. If there was someone there who spoke english it would help but I still dont have a way to call.

SAfelink is an added stress to the lives of our most stressed out citizens. Why would you offer a free product to people in need and then not deliver. This is the opposite of charity. Charity is helping others with an open heart.

I am just writing what I think because you didnt like the size of my complaint.

Only long winded complaints accepted here. Go Figure!

Product or Service Mentioned: Safelink Wireless Mobile Phone Service.

Reason of review: none of the above..

I didn't like: Lack of customer service, Bad experience, Poor customer service.

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Anonymous
Pascagoula, Mississippi, United States #1194482

I'm in Oregon also and having similar issues. Very aggravating and frustrating.

MattSL
to Anonymous #1195113

Hi. I’m Matt from SafeLink Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to SL.CorpResolutionTeam@safelink.com.

MattSL
#1190045

Hi. I’m Matt from SafeLink Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to SL.CorpResolutionTeam@safelink.com.

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