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I have been trying to get a safelink phone for my disabled son since April 2014. I have tried online, have spoken to safelink and have submitted the ream of paperwork they asked for.

To date no phone. When I called to speak with someone today, 8/13/14, safelink has no record of paperwork I submitted. Additionally, it is impossible to understand the operators Safelink employs as English is their second language. Ironic in that to qualify for a safelink phone you need to be receiving some sort of USA government support.

It would be nice if Safelink hired people you could speak to. Those who truly need this assistance are hard pressed to receive it.

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MattSL
#858700

I am Matt and I work with SafeLink. Let me help you get this resolved.

Send me an email at SL.CorpResolutionTeam@safelink.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Just copy and paste your comments from the blog and include it in your email.

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