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When I enrolled, I was promised a good phone, like an e-phone by the two girls on the street corner signing people up. I received a cheapy *** phone.

Customer service was no help, and didn't even offer to put in a complaint about the girls. Safelink has my enrollment information, they know who signed me up, but offered no help. I'm sending it back, the phone is ***. Also, I couldn't get an American representative in the United States to speak to, even though I asked several times.

I was told repeatedly that it was an international call center with none in the US. I am pissed, bad experience.

Product or Service Mentioned: Cell Phone.

Reason of review: Bad quality.

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MattSL
#1253586

Hi. I’m Matt from SafeLink Wireless.

We're sorry for the trouble. If you need assistance, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with live agent.

For your convenience, you may contact one of our customer care representatives at 1-800-378-1684. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

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