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I haven't had a phone since I lost my 252 452 9827 cellphone and reported it to safelink wireless.why do I have to recertify a phone that has been lost over a year and you have not bothered to replace it? That phone came through by me being on foodstamps,it should be against the law for Safelink Wireless to stay in business after treating poor people like dirt.

I am black and poor why they refuse to answer letters,applications and to replace my cellphone.I need my phone,data,minutes unlimited plus texts which I should have already been replaced over 18 months ago. Benjamin Harrison

Product or Service Mentioned: Safelink Wireless Phone Service.

Reason of review: Poor customer service.

Preferred solution: Deliver product or service ordered.

I didn't like: Total run around everytime have never had a good experience.

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MattSL
#1063349

Hi. I’m Matt from SafeLink Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to SL.CorpResolutionTeam@safelink.com.

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