Potsdam, New York
Not resolved
1 comment

I spent over 3 hours this afternoon trying to speak to a representative about my lost phone. After pushing button after button 1-9 they would hang up on me.. I finally had to give up...I was so frustrated my blood pressure was going sky high. I feel your customer service department should be reviewed, and revamped.Please advise how I could speak to a real person, and get this matter settled!!! Why does complaint have to be at least 80 words?

Misty Russell

lost cell phone 3152613965...contact phone 3152614712

Product or Service Mentioned: Safelink Wireless Phone Service.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

I didn't like: Custoner service, Customer sevice.

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Hi. I’m Matt from SafeLink Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to SL.CorpResolutionTeam@safelink.com.

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