I spent over 3 hours this afternoon trying to speak to a representative about my lost phone. After pushing button after button 1-9 they would hang up on me.. I finally had to give up...I was so frustrated my blood pressure was going sky high. I feel your customer service department should be reviewed, and revamped.Please advise how I could speak to a real person, and get this matter settled!!! Why does complaint have to be at least 80 words?
lost cell phone 3152613965...contact phone 3152614712
Product or Service Mentioned: Safelink Wireless Phone Service.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
I didn't like: Custoner service, Customer sevice.