8.4K views
Not resolved
1.3
Details
Billing Practices
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Style and Design
Warranty
Website
43 comments

I lost my phone when I went to see my mom and I have been trying to get a new one from Safelink. I have called several numbers and been pasted from this person to another.

My safelink phone number is 850-405-8529 and the phone itself was an Alcatel model. I need a replacement as soon as possible and my verification of eligibility information can be found under my name Travis Shawn Cooper, 78 Rochell Rd, Monticello, Florida 32344, my date of birth is 11/27/1971. I am not a complaining type person, but the customer service for your company could use some extra training on how to be polite to a customer.

I only wanted to request a replacement phone, I already had the service, but due to the fact I could not get my phone replaced, my service expired. Please send me a new phone, please.

This reviewer shared experience about "need phone replaced" and wants this business to "please send me a new replacement phone as soon as you can. all of my eligibility information is the same, along with my address, 88 rochell rd, monticello, fl 32344" as the author lost $50. patstory81195 is overall dissatisfied with Safelink Wireless. The most disappointing about safelink wireless phone service at Safelink Wireless was poor signal at times, rude customer service and long waiting time , but reviewer liked free 250 minutes. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Safelink Wireless.

Check out the best and the worst companies in Telecommunications category for more informed decision or compare Safelink Wireless to other companies on our site.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1542339

phone was taking from my basket @ Wal-Mart.. I have another phone I just need a sim card......

Anonymous
#1509809

I lost my Safelink phone. This is my only means of communication with others besides using apps.

Can you please send me a phone to:28 Mine St. Apt.

AFlemington, NJ 08822The number on the Alcatel/ safe link phone was (908) 627-3186.My email address is kmcnal333@gmail.comCAN YOU please respond to this message so that I know that some kind of movement is occurring regarding my phone? I have a lot of appointments and other such things that require having a phone and unfortunately right now I am financially unstable right now.

Anonymous
#1487570

my phone was stolen phone number was 1779-703-1710I don't have any other way to call peopleI need to do this all onlinepleases mail to the address I provided611 E.Cass ST.Joliet Il 60432please send me a replacement phoneType your message here

Anonymous
#1484792

kimmyevilsizer@outlook.com need new phone told customer services 2 mouths ago please send me new phone Kimberly Evilsizer

Anonymous
#1484789

Lost my phone told customer services 2 mouths ago what's up

Anonymous
#1483940

I lost my Obama phone need a new one my number is 706 427 9659 address is 413 sixth Ave thomaston ga

Anonymous
#1472991

My name is Lawrence Devine located at 170 Appleton Ridge Rd. Searsmont ME 04973 My lost phone # was 740-336-5900.

I no longer have a phone please help?

I need a replacement phone as mine is completely lost and I cant get through to you on the phone. Thank You My email address is jeepzrok@gmail.com

Anonymous
#1470622

MY PHONE IS MESSED UP CANT HEAR OR TALK ON IT I HAVE RESET IT TO FACTORY SETTINGS AND TRIED EVERYTHING CANT GET IT FIXEDMY NAME IS BRANDY MCCORD MY NUMBER IS 731 334 0203 I LIVE AT 35 MARCUS BERRY LANE TIPTONVILLE TENN

Anonymous
#1470291

my phone was stolen a month ago, all i want is to have it shut off!!!!!!!!!!!!!! my number is 8432229154 what is the problem?

Anonymous
#1458826

I lost my phone and I need a new one. Old number is (513) 307-1353.

Please email back a number to call for a new phone? Diana Fliehman (fliehman.d@gmail.com)

Anonymous
#1448726

How do I go about getting a new phone- I have lost it and damaged it, and I need one because I' am on disability! I live in Orangeville,PA 17859-Ph.

no. 15705945472

Anonymous
#1447696

I need a replacement lost my phone my number is 4234385213 been gone for a while birthday 11/17/1967 address 250 west 11 north street Morristown ten 37814 need one soon asap cant talk to my doctors and I'm sick on disbitiy thank u very much

Anonymous
to kathy kyle #1447698

I would like to up grand to

Anonymous
#1438013

I lost my safelink phone and I need a replacement please and my phone number is (315)296-8447 and my birthday is may 26,1985 and my address is 287 west Rd Moira,NY 12957 please and thank you

Anonymous
#1421927

i lost my phone 1/23 and i don'gt now what to do.. the number was 973-668-1486

Anonymous
#1410999

Hi I'm Margaret stone an I would like to no how to get up Grace on my phone they people that getting smart phones now you tell.me how to up grade to the smart phone

Anonymous
#1397730

I lost My phone.May I please have a new one.Number was 845-204-0954.Joseph Hayes Poughkeepsie,NY 12601.Thank You

Anonymous
#1389976

My phone is broken can I get a replacement

Anonymous
#1387875

hi my phone is broken when can i get replacement phone

Anonymous
#1381892

ilostmysafelinkcellphone2monthsago.iamasking for a replacement phone to be delivered to me as soon possible or contact me by mail at 390 9th. ave.general delivery ny.ny.10001.thank you.

You May Also Like