I lost my phone when I went to see my mom and I have been trying to get a new one from Safelink. I have called several numbers and been pasted from this person to another.
My safelink phone number is 850-405-8529 and the phone itself was an Alcatel model. I need a replacement as soon as possible and my verification of eligibility information can be found under my name Travis Shawn Cooper, 78 Rochell Rd, Monticello, Florida 32344, my date of birth is 11/27/1971. I am not a complaining type person, but the customer service for your company could use some extra training on how to be polite to a customer.
I only wanted to request a replacement phone, I already had the service, but due to the fact I could not get my phone replaced, my service expired. Please send me a new phone, please.
This reviewer shared experience about "need phone replaced" and wants this business to "please send me a new replacement phone as soon as you can. all of my eligibility information is the same, along with my address, 88 rochell rd, monticello, fl 32344" as the author lost $50. patstory81195 is overall dissatisfied with Safelink Wireless. The most disappointing about safelink wireless phone service at Safelink Wireless was poor signal at times, rude customer service and long waiting time , but reviewer liked free 250 minutes. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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