Safelink Wireless - Need to talk to a real person and have better online accessibility to customer service.
I'm trying to reach someone to advise them that I have lost my phone and need it to be disconnected asap, and a replacement phone sent out.I have tried to call the customer number only to be told my hold time is over 30 minutes.That is ridiculous and should not be tolerated. Who has time to sent and hold a phone for that long.
Then as I go on line to enter the imformation it tells me that the information is not correct. I'm not sure what else to do, while in the mean time someone else has my phone
Product or Service Mentioned: Safelink Wireless Phone Service.