Safelink Wireless - New Safelink phone,wont work,wont help me

Had phone for a week, called 6 times, spent over 3 and a half hours with 7 or 8 broken english speaking people in Belize.Round and round for hours, still wont work, wont accept minutes, wont send a new one, they want me to just keep calling and reprogramming, over and over- forever I guess.

Why should I do this after all the time wasted & 6 re-programs that didnt work? Dont I have other things to do? I am disabled- Autistic, with high blood pressure and other problems. Dealing with this company has not helped me at all.

What is wrong with this bunch of scammers who are getting federal money in their pockets.

They seem to be inept- because they cant fix it, or replace it.What am I to do.

They also game me a number that is long distance from my area, what is wrong with them.

Report Comment

More Review Details

Product or service
Motorala W175
Review category
Telecommunications
review #183664
Had an experience with Safelink Wireless? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan
Anonymous

Sep 20 #1215728

I have the same problem

0 0 Reply
MattSL

Sep 23 #1217276

Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to SL.CorpResolutionTeam@safelink.com.

0 0 Reply
MattSL

Sep 23 #1217277

Hi. I’m Matt from SafeLink Wireless. We apologize for the trouble. To further assist you with your issue, please send us an email with your account information to SL.CorpResolutionTeam@safelink.com.

0 0 Reply
Sdfgfdd

Nov 01, 2012 #562925

:) :upset :cry :( :x :zzz :zzz :zzz 8) 8) 8) ;) :) :grin :eek

0 0 Reply
shelby is a w%hore

Sep 19, 2012 #544399

and a @unt

0 0 Reply
f0u0ck u nikki

Sep 19, 2012 #544398

@unt

0 0 Reply
shelby

Mar 11, 2012 #446582

It is funny how people can complain for something that is free :)

0 3 Reply
jasontrimble22

Mar 09, 2012 #445893 Currie, North Carolina

Highly satisfied with Safelink services, though sometimes the minutes (my plan is 250min. a month free) dont come on time,...or come late. Contacting cust. service is a 30-45 min pain,... but I have to do so only rarely say 2-3 times a year. Overall, I'm happy with the service I get,..especially because its free and no cost to me.

0 0 Reply
qqqqqqqwertyuioppppppppp

Mar 09, 2012 #445883

:) :) :) :) :) :) :) :) :) :) :) :) :grin :grin :grin :grin :grin :grin :grin 8) 8)... Show more

0 0 Reply
reiuwoyruiyq8yrwq8e7

Mar 09, 2012 #445881

:( :cry :( :cry :( :cry :sigh :sigh :sigh :sigh :sigh :sigh :sigh :sigh :sigh ;) :zzz :zzz 8) :p ;) :grin
RAN
RANDOM

0 0 Reply
JT

Oct 25, 2011 #364077

:( I keep calling Safelink because I had an old phone that didn't work (sent it back) and they sent a new phone but when I transferred the old phone # to the new phone, the calls keep going to the voicemail on my old, sent back phone! And the calls can't be made on my new phone, the 'emergeny only' message keeps coming up everytime I try to place a call from my new phone!

0 0 Reply
George Hiler

Sep 08, 2011 #341146

*** I see what im in for, but in respect it is a free phone so we shall see !

1 0 Reply
,k,ljk;klm;

Sep 06, 2011 #340161

:( :( :cry :cry :cry :(

0 0 Reply
KDelphi

Aug 23, 2011 #333039

I really need this as a lifeline and I cannot get the back to fit on the phone..."customer service" is no help....it turns on, but the back just "falls off"? Is it ok to just tape it?? Thanks

1 0 Reply
jeffc

Aug 06, 2011 #324469

i cant say i have had the first problem with the phone or calling them yall must be *** retatrds

0 0 Reply
Nikki

Jul 21, 2011 #315999

i have a safelink phone and it is just fine, for all you girls and guys that have a problem.... look around there's t-mobile, metro pcs, verizon wireless, virgin mobile,etc. so cut the bull and buy one. if you have a problem with free sh*t then go pay for it, and stop your crying.

0 0 Reply
diana diana

Jul 18, 2011 #314285

you're a *** if you waste your time trying to contact therse retatds. Never got through once in 12 months. never.

0 0 Reply
Nullsociety

Jan 05, 2011 #232260

:( I have tried calling there customer service several times because they don't give me my minutes. When I call it either tells me the call volume is too high and hangs up on me or I spend a hour on hold. WTF these people need to get a clue. You can't email them because it goes to Tracfone and unless it is an actual technical problem with the phone they just tell you to call SafeLink which they never answer their phone.

0 0 Reply
bobo

Dec 25, 2010 #228315

its funny people that are getting free stuff complain so much use your money and buy your your own *** phone

0 0 Reply

1-20 of 22 comments

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Safelink Wireless. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about Safelink Wireless.
Filing a new complaint about
×