I have free phone the phone was cut off. I have tried to get hold of someone to tell me why.
All I get is I will get a letter so far none. I called their unlock phone told the man I need my phone turned on , he said your phone is already turned off none thing he could, I started to talk he hung up on me. So know I need a mailer to return phone.
I am a disabled senior and low income I tried to call at on this phone but could not make a call. I can not take a video I do not understand this is the first time I have been able to say anything
Product or Service Mentioned: Safelink Wireless Mobile Phone Service.
Reason of review: Poor customer service.
Preferred solution: send me a why it is off and how to mail back it is a very nice phone the service is not.