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Got my phone on oct 8th , i was so relieved to have gotten it , i am a single mother , currently unemployment stay at home mom. , went to use the phone , and it said ,no service , i had a strong connection to wifi , so this does not make sense , i looked to see what my number was and , couldn't even provide a phone number , I've tried calling, after repeating the same thing over and over i hung up.

I do not understand, why go through the process when your getting a phone that doesn't work.

I understand its free ,and service wont be fantastic ,but no service while connected to wifi ????????? Couldn't make one phone call.

Review about: Safelink Wireless Mobile Phone Service.

Reason of review: Bad quality.

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MattSL
#1377461

Hi. I’m Matt from SafeLink Wireless.

I'm sorry for the inconvenience that you have experienced.

Let me help you in resolving that issue. To resolve the problem, please send us an email with your account information to tracfone@fb-tracfone.com.

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