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I had to go through so much crap to get my balance on the safelink smart phone its ridiculous that there is not just a text you can send to get them if I were able to keep track I wouldnt have went over ,I had to have my daughter go on her laptop to check need to fix this .

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Hi ConsciousZorse755. I'm Matt from SafeLink Wireless.

We apologize for the trouble. Please click on this link to chat with a live agent. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

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