Not resolved
2.2
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Customer service
Diversity of Products or Services
Price Affordability
Warranty
Website
1 comment

i was told that by getting service with safelink i would get 500 min but every month i have to call the 800# then hold forever and explain my self then ask fro the minutes...why is this?

i always have a difficult time understanding the rep and cant sweem to ever speak to an american. no one ever understands me. no matter what i say they always say , i see ok thank you. i only want to get the minutes they told me i would get.

i dont want all the trouble and time wasted.no more problems

Reason of review: Not as described.

Preferred solution: Deliver product or service ordered.

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MattSL
Cebu, Cebu, Philippines #921385

Hi.I am Matt and I work with SafeLink.

Sorry for the trouble. Let me help you get this resolved.

Send me an email at SL.CorpResolutionTeam@safelink.com and we will resolve your problem right away.Include your name, contact number and your cell phone number or phone serial number.

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