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I am writing this letter because, I have applied for a free cell phone several times and have been turned down. Each time I am told that its only one phone per address.

Three people have ordered phones and sent them to this address and these people do not live in my household, I'm not understanding why that is. Care to explain?

My e-mail address ( My husband is 76 years old and I am 64 years old. My husband is receiving medicare,I'm not there yet,but next year I will be,if I'm still in the land of the living.I will be looking forward to your answer to my complaint.

Product or Service Mentioned: Safelink Wireless Customer Care.

Reason of review: Order processing issue.

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Hi. I’m Matt from SafeLink Wireless.

We're sorry for the trouble. To resolve the problem, please click on this link to chat with live agent.

For your convenience, you may contact one of our customer care representatives at 1-800-378-1684. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

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