Not resolved
Customer service
Diversity of Products or Services
1 comment

I have moved to a different part of town and because of the cell towers I am unable to get my phone to work. Waiting for my free minutes for this month and not getting them.

I have tried the last several days to get the phone to work and have still been having problems with safelink. I hope that I can get this resolved soon.

I need the phone in case of an emergency so that I can make a phone call. I cannot afford a cell phone on my one and rely on the safe link phone for calls.

Reason of review: Problem with delivery.

Preferred solution: Let the company propose a solution.

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Hi. I am Matt and I work with SafeLink.

Let me help you get this resolved. Send me an email at and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

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