Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
1 comment

July 5 spoke to Antonio and he sent a replacement with 10 min. for activating and I'd get my July minutes back since he had to deactivate my phone.

July 12, talked to 3 different reps for over 1 hr and 30 min. Was told I will not get my July mins back. I explained I can't buy any minutes until my next soc. sec.

check on the 28th. I've less $1 to my name. At 71 and living alone, my health is bad,and this phone is my ONLY life line to neighbors, etc. Can't Safelink help a Sr.

citizen with a few extra minutes until I can BUY some?

Please. Jane Cunningham 304-542-5022

Product or Service Mentioned: Safelink Wireless Cell Phone Replacement.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

Hi. I'm Matt from SafeLink Wireless.

I'm sorry for the inconvenience that you have experienced.

Let me help you in resolving this issue.

Please send us an email with your account information to Thank you.

You May Also Like