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the other day I had run down on my minutes and went to add some like they say you can usually don't run out but am having to talk to lawyers and doctors so it was faster running down this time. My friend got me a card ONLINE and it was added to my phone and now when I make a call it will just shut off in the middle of it and then it will completely not be any service on it and says SIM is not in it please what is wrong with my phone this is my lifeline for all of my doctors and my disability lawyers

Product or Service Mentioned: Safelink Wireless Mobile Phone Service.

Reason of review: need to get it fixed.

Monetary Loss: $45.

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Hi. I’m Matt from SafeLink Wireless.

I'm sorry for the inconvenience that you have experienced. We are determined to help you get your problem resolved.

Let us check on your account so we can provide a concrete resolution. Please send us an email with your account information to to further assist you.

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