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I have had problems with the safelink service off and on for several months. They turned off my service the day before they said they would and since i live in montain time zone was unable to call untill they opened again i payed for a block of time and was told unlimited texted was included they never reactivated my texting and when i call in only have this one number they tell me everything is fine on their end need to trouble shoot the device i have told them this is my only number and they act like they are not hearing me or do not understand and i need to call from a different number they have helped me in the past but refuse to help now.

Review about: Safelink Wireless Technical Support.

Reason of review: Poor customer service.

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MattSL
#1359528

Hi. I'm Matt from SafeLink Wireless.

We're sorry for the inconvenience that you've experienced. To resolve the problem, please send us an email with your account information to tracfone@fb-tracfone.com and we will gladly assist you.

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