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This is horrible we have tried to get a phone re-certified and with no success. Customer service was NO HELP what so ever.

This is supposed to be a service for people in need and with disabilities. A person with disabilities should not have to go through what this person has had to go through. I am extremely disappointed with the service and customer service. The lady on the phone was from a different state and was not able to accomplish ANYTHING!!!

I would like to express the frustration and anxiety this has caused to the disabled phone owner. Please find a way to make this process much easier.

Review about: Safelink Wireless Customer Care.

Reason of review: Poor customer service.

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MattSL
#1357016

Hi. I'm Matt from SafeLink Wireless.

We're sorry for the inconvenience that you've experienced. To resolve the problem, please send us an email with your account information to tracfone@fb-tracfone.com and we will gladly assist you.

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