I called the #listed on the web site and the guy (if I understood him correctly) said that my acct. has been cancelled because of something I did on line when I tried to recertify my acct.!
#1 I need to recertify and I need a new phone. the phone that I got when I entered this program is not holding a chg and several of the buttons stick. i told the guy this and he said i have to reapply! now i'm trying to reapply and am getting NO WHERE!
i need help.
i'm elderly, on Disability/SS and why is this being so difficult? ugh!!!
Product or Service Mentioned: Safelink Wireless Account.
Reason of review: Poor customer service.
Preferred solution: need a CSR that speaks english please! .
I didn't like: Need to speak english.