Safelink Wireless - Fraudulent company
they are not responsive to customers they do not comply with flirida law or lifeline rules they are just not worth dealing with
dumb customer service agents told me i lost it soon after i paid for it because i used my home wifi at same time and didn't turn my data usage off. Well, phone is set to use Wifi at home first....crooks. I'm going to forget the smartphone and just use a cheap flip for...Read more
These kids are the most incompetent group of people that I've ever dealt with in regards to customer service. They are so smug and at times condescending that its unbelievable! My phone was stolen and I called to have it deactivated. They did that. I told them I had...Read more
I moved to another state, informed Safelink right away, told I was OK since I had just got phone 1 month prior in Florida. Updated address with them also. 2 months later I am De-enrolled because I moved. Went thru *** for weeks being hung up on, lied to, ect. Re...Read more
I am the guardian of a phone used by a mentally disabled individual. Safelink claimed it sent out a letter of renewal, never received. Countless times over the phone with no resolution. Mailed in all the renewal items, certified mail. Now they say it was never...Read more
Safelink Wireless - Recertification of lifeline
Cannot recertify my phone at this time have tried several times. Again i tried today.
Safelink Wireless - Cannot recertufy have called numerous times to no avail.
About 10 mins ago it happened
Demeaning response from customer service, I called because I am getting very spotty services from the phone, it will just keep saying that I don't service. I called to get some help and the customer service person (David) from India said we see it working, can you make...Read more
After supposedly recertifying 3 months in a row over the phone, my service was suspended. They claim 2 people in house had service. When I started using that address I spoke to customer srvc explaining I was homeless & this was a mailing address only because I knew it...Read more
Safelink Wireless - Laymond Tompkins
Lost my phone 014 866 002 813 119 serial number
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