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Safelink Wireless - Pissed

Paid for minutes i didnt get
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1332435
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i recertified on the computer in the beginning of july and I cant use the phone that I had because its broken my name is Jennifer Dickieson the number of the phone was 6038093496 I do not have this phone any more and I was wondering if I can get a new cell phone from u...
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#1329885
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Safelink Wireless - I lost my safe link phone and I can't get another one

I call them and they told me I couldn't get a new one
#1329828
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The only reason I decided to switch back to Safelink (from Assurance) even though i knew what hassle awaited me, was because i want to use the 2G (or is it 3G?) phone from last year, as i hate smartphones. And Assurance's tinkertoy phone-battery seems to be dying, yet...
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#1328875
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In March I was not able to call out on my safelink phone. In April a customer service representative from Tracphone told me the phone I was using was outdated and they don't use them anymore so they sent me a updated phone. I received the new phone and made some phone...
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#1328603
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Every single month since activating my Safelink service, either my calling ability or data service quits working in less than a week. When I call in, the rep insists that I have reached my limit, even though I only use a couple calls. I have asked for printouts of my...
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1.0
I liked
  • Phone and free service
I didn't like
  • Total run around everytime have never had a good experience
#1326816
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Got a text and regular mail that my safelink wireless account needed to be recertified. I have a tracfone with them. I cannot recertify on the website. The site just tells me it is too soon. My account expires 9/6/17. I try calling over the phone around 10 times but...
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1.0
#1325473
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Safelink Wireless - Horrible

My fiancee has spent more then 3 hours and spoke to at least 6 reps all whom gave him different answers about activating his phone. They sent him a phone then cancelled his account, he had to reapply so he did, now they are telling him he has to reapply again all in a matter of a few days
1.0
Details
Advertised vs Delivered
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Style and Design
Website
#1324903
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My phone was stolen i report on july 27th .the technical support team tell me they will turn the phone off and then I would have to place the phone I'm currently homeless today I called them up and told him that the phone was still on they finally turn the phone on...
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#1324856
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Contact Safelink Wireless

Mailing Address:
SafeLink Wireless
Attention: Executive Resolution Department 9700, N.W. 112th Avenue
Miami, Florida 33178
United States
Phone:
(800) 977-3768
More
This company has no idea of what it is supposed to be doing- every other month there is a problem getting my units- they can't even transfer your calls without disconnecting you- leave you on hold for long periods and then come up with some lame excuse- finally got...
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1.0
I didn't like
  • Very poor customer service
#1321496
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