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Customer service just lies. This company gets fed money to provide a service to Americans but such a shame that the customer service representative just lie and every day. Keep uploading documents and send it by text but they still missing one and when asked why, they...
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#1283805
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Yo me llamo Vivian Gonzalez,mi numero de inscripcion es 37440714,yo estuve ausente por 15 dias y al volver no me percate de hacer llamadas antes de ausentarme y me cortaron el servicio,he tratado de retablecer y llevo ya un mes y algo y siepre me piden algo que ya lo...
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#1283279
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Safelink Wireless - SafeLink

I've been trying to get service since April 4 I'm approved and qualified however I still have no service. They keep telling me to wait 7-10 business days. They suck so bad
#1282772
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So they said it would be 7 to 10 days before i got the phone ok 24 hours later they unassigned my old phone to where i didn't have a phone at all for about 5 days. month ago i qualified for an upgrade in my phone ok . So the phone arrived 5 days later and it was...
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1.2
#1278927
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I have cancer. I'm waiting for the smilow cancer center here in Connecticut to call . SafeLink took the 16.76 out of my account for unlimited calling then turned off my Lifeline phone. When I finally figured out the phone was off and found a WiFi signal Francisco the...
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1.1
I didn't like
  • Everything so far
#1278572
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Within the past two weeks i have been trying to get lifeline services with safelink. I was a customer with them two years ago and the customer service ( a male employee) got rude, snotty and unproffessional. I was upset and i switched to Q link wireless. Q link is...
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2.2
#1278519
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We have called for 3 consecutive months and each time customer support says it will arrive in 5-7 days...still no phone. All the proper documentation has been sent via e-mail as well as postal mail. What is wrong with you people? Is anybody there? Hello....where's the...
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1.0
I didn't like
  • Poor customer service and being lied to
#1278456
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Safelink Wireless - Help no service

I have 467 minutes on my phone but no service ... only found that out after my 92 yr old father fell and broke his shoulder and hip and laid out in the yard because no one could reach me ... I was given know notification that service would. Stop ... I did the recertification months ago and now this. ... what can I do!!!!
1.6
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1278267
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Good day, every year I've problem with recertification, every year I'm told it's not time, I tell the person that it came on my phone and this my yearly time, so then I go on line with unable to do my recertification and cut off, it's sad that people don't want to do...
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#1278200
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Contact Safelink Wireless

Mailing Address:
SafeLink Wireless
Attention: Executive Resolution Department 9700, N.W. 112th Avenue
Miami, FL 33178
Phone:
(800) 977-3768
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Safelink Wireless - Fraud

This number is fraudulent. 951 2070267. Terminate this line. They are using my information. I dont have your service. Francis nlumschein
#1275540
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