filters
State:
Show
City:
Show
Product:
Show
I just received my Byop sim from Safelink wireless today and the sim was broken and another thing is it wasn’t at&t compatible, my iPhone is unlocked through at&t. Can I get a replacement?
Read more
MattSL
MattSL

Hi WoodenBalinese518. I read your post and am sorry you’re having some problems. Allow us to review your account so we can provide you with a concrete resolution. Please chat ...

4.9
#1358118
Reply to reviews
Never received my phone supposed to have been delivered July 22 2018 have reported and talked to customer reps plural still no phone what to do?
Read more
AlexTrac
AlexTrac

Hi Valued Customer. This is Alex from SafeLink Wireless. I see you need help with your phone. Please chat with us using this link http://bit.ly/2qdrKHH. For your convenience, ...

MattSL
MattSL

Hi. This Matt from SafeLink Wireless. I read your post and am sorry you’re having some problems. We'd like to take a closer look into what's going on and ensure there is a res...

#1356451
Reply to reviews
My phone was mailed out and supposed to have been received July 22 ,2018. It had been stolen out of my mailbox. I never received it. Reported it to SafeLink and usups. I have called more than 4 times reported this on chat. Talked to 3 reps and still no phone. The last...
Read more
AlexTrac
AlexTrac

Hi Valued Customer. This is Alex from SafeLink Wireless. I see you need help with your phone. Please chat with us using this link http://bit.ly/2qdrKHH. For your convenience, ...

MattSL
MattSL

Hi. This is Matt from SafeLink Wireless. I read your post and am sorry you’re having some problems. We'd like to take a closer look into what's going on and ensure there is a ...

#1356441
Reply to reviews
Phones suck and are so hard to use because of the size...i cant see well and its very difficult
Read more
MattSL
MattSL

Hi Valued Customer. This is Matt from SafeLink Wireless. We apologize for the inconvenience we have caused you. Please send us a message through this chat link http://bit.ly/2...

Product
#1353296
Reply to reviews
My phone doesn't work in my town and I would like a phone that would work
Read more
MattSL
MattSL

Hi DustyTropicbird824. Hi. I’m Matt from SafeLink Wireless. We’re sorry for the trouble. We understand the importance of correcting the issue that you are having. This is defi...

#1350842
Reply to reviews
This company has the worst customer service!! Reverted, dropped, run-around for 3 hrs !! Just to get this phone turned on !!! And guess what !! Still not working and I got to do this all over again today !! Not worth the stress !!
Read more
MattSL
MattSL

Hi. Hi. I’m Matt from SafeLink Wireless. We’re sorry for the trouble. We understand the importance of correcting the issue that you are having. This is definitely not the expe...

1.0
#1350736
Reply to reviews
I phone was stolen. I have been a Safelink Customer off and on for quite a few years. I called to see if they would send new phone. After talking to few different psople they offered no reason but i could not have. I am on the free phone Goverment Program because i...
Read more
AlexTrac
AlexTrac

Hi, HonorableNeanderthal. I’m Matt from SafeLink Wireless. We're sincerely sorry for any inconvenience and trouble that you may have experienced with our service. We would lov...

#1350410
Reply to reviews
Every time I call I get the same person and they always telling me that they have not received my document and it was on the 27th and I called on the 5th and the 6th and they tell me the same thing we cannot find your document you need to resubmit it and they keep me...
Read more
MattSL
MattSL

Hi OpenZonkey. I’m Matt from SafeLink Wireless. We sincerely apologize for the inconvenience we have caused you. We understand the importance of correcting the issue that you ...

Anonymous
yes

you people lie steal time off my phone and your crooks my friend waited 2 months for an agreement from you idiots and all you do is give him a hard time you people are liars a...

1.0
#1348206
Reply to reviews
They say I need to send a document stating that I receive Food Stamp I did that on the 27th I have not been approved yet
Read more
MattSL
MattSL

Hi OpenZonkey. I’m Matt from SafeLink Wireless. We’re sorry for the trouble. We understand the importance of correcting the issue that you are having. This is definitely not t...

1.0
#1348193
Reply to reviews
I filled out an applicatio for safelink wireless goverment free phone and havent got it.my adress is 3904 Avant street Dallas ,Texas
Read more
MattSL
MattSL

Hi FlatSpinyDogfish. I’m Matt from SafeLink Wireless. We sincerely apologize for the inconvenience we have caused you. We understand the importance of correcting the issue tha...

#1347548
Reply to reviews