yes, first of year, I called safe less, and we could not get connect. I want my service on, and respersentative and I couldn't get it straight out. I still needs my service with them please tell me should sent it back, we tried it serious but I needs the service to...Read more
I didn't like
- Way that instructions
I have tried for 2 months to get min on my phone I have called every number with no luck. they say I need to recertify , I sent my information in I call I don't get anyplace. they have given me a new id number an different sim card then a different id. no. my first...Read more
When i reactivated my account, they sent me a "new" phone and reminded me that the next replacement would need to be purchased. My son lost the phone, so i went to the website, followed the links and bought a tracfone to transfer the service to... spent several hours a...Read more
Safelink Wireless - Network not available
For about 4 months my safelonk phone lets me call out 50% of the time. i keep getting " network not available". the phone is unreliable and mostly useless. somebody fix it please!
Safelink Wireless - I have not received my minutes
Yes u cant talk to anybody
Safelink Wireless - Never received phone
I applied for a phone in early June through the website and I haven't heard anything or receive a phone yet. Disappointed because my friend went thru a different company and had her phone and service on in 14 days. Now I wish I went thru that company. Going to text her and get the name of the company.
Safelink Wireless - Employee
Worked for safe link over a month ago...still have yet to be paid. I have proof of the phones i distrubuted as well as multiple emails stating when i was supposed to be paid, but always an issue as to when that day came. Where is my money tho?
This is horrible we have tried to get a phone re-certified and with no success. Customer service was NO HELP what so ever. This is supposed to be a service for people in need and with disabilities. A person with disabilities should not have to go through what this...Read more
My old got busted and my wife's friend had a new safelink smartphone she had got and didn't need so gave it to me I called a week ago to have account transfered 1st guy said he got it took care could take up to 24hrs wasn't there I called back the next *** said it...Read more
so ime bring my old phone to safelink mind you now has whent out bought a track phone use the sims in my tmobile phone no problem so i found out i could bring my old phone to safelink now they have sent me 3 sims cards an one own the way tell me turn off the phone turn...Read more
I didn't like
- Full of bull
I have submitted all documentation several times thru various methods including texting the information,email, and U.S. Postal Service. It states my documentation is approved however my status is still PENDING. I spoke with RIZA for half and hour and all she could do...Read more
I didn't like
- Every single aspect sucked
- Ignorant employees
- Super frustrating
My old safelinks alarm stopped working so I called them. I could barely understand half he said. Anyway I had took it yesterday to the commission on aging, the lady there talked to him, he told her since I had had the phone for 3 years, that they would send me a new...Read more
Oh My God I know what your talking about. I am about to cancel this free service. I wish to GOD I would have never signed up for the service. I signed up for the service because it was free but it's about to cause me a nervous breakdown. They never sent me a phone but...Read more
Bill aka shady signed me up for my free phone this past monday then he told me to go get my award letter and when i came back down from my apartment he was gone and i was already aproved this is very unprofesinal of himand i would love for his boss to fire his *** bill...Read more
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