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I can't report my phone stolen. Every time I try to contact somebody I just get sent back to the beginning of process.

I have important numbers that I don't want people calling on my stolen phone. I have spent three hours trying to get a hold of some one to report stolen phone. Safelink purposely gives people the run around so they can continue receiving money for the service. When I try to get a hold of somebody they send me to a different site.

Mean while my personal information is being passed around to who knows who. Its like this complaint form that request at least a 100 words.

what I need to say I can say in about twenty. MY PHONE WAS STOLEN AND I NEED TO DEACTIVATE IT.....

Product or Service Mentioned: Safelink Wireless Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $50.

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Cebu City, Cebu, Philippines #1311001

Hi. I’m Matt from SafeLink Wireless.

We're sorry for the trouble. To resolve the problem, please click on this link to chat with a live agent.

For your convenience, you may contact one of our customer care representatives at 1-800-378-1684. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

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