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2 comments

And again safe link after promising good service, I didn't have service on 19/28/16. I think enough is enough.

They have government agreement,people with SSI getting free service. For r second time they cancelled my service. When I called them they confirmed that service cancelled. Please do something about them.

And I didn't need there's sorry when they sending e-mails. My phone always open, I use at list short 10 phone calls a month, i never used 200 minutes in one month.

And this is the truth. When they cancelled the service I stock without phone, what if something happens to me, I am 68 years old, and I didn't have other communications.

Product or Service Mentioned: Safelink Wireless Mobile Phone Service.

Reason of review: Poor customer service.

I didn't like: No constant service, Rude customer service, Hours with customer service.

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Anonymous
Brooklyn, New York, United States #1250256

I already chat with tracphone service, and they told me that my service was canceled and I have to speak to someone else. I am tired to call all the time when you canceling the service.

Like I said that the government paying you the bill. And I always call the first days of the month, you never have the reason to cancel my service. I don't want your service any more.

Better to pay,and never have problems. It says too good to be true.

MattSL
#1236850

Hi. I’m Matt from SafeLink Wireless.

We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/GPJn5a to chat with live agent.

For your convenience, you may contact one of our customer care representatives at 1-800-378-1684. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

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