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Customer service
Product or Service Quality
Reliability
1 comment

i switched from reachout to safelink, took over 200 minutes and 9 sim cards that i didnt need for them to get it right. now this month they say i have to reaply to get service because i switched to another company.

i didnt switch to another company, i switched from another company. you cant understand them and they cant get anything right, how the *** do they stay in business? now i have to reapply with them, took over a month last time.

how long before they get it right this time? if your new to safelink good luck on them getting it right, if youve been with safelink for awhile you know they wont

Product or Service Mentioned: Safelink Wireless Customer Care.

Reason of review: Order processing issue.

Preferred solution: Deliver product or service ordered.

I liked: Free 250 minutes.

I didn't like: Poor customer service.

Company wrote 0 public responses to the review from Aug 10, 2016.
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MattSL
#1197675

Hi. I’m Matt from SafeLink Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to SL.CorpResolutionTeam@safelink.com.

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