2 comments

i got my phone and called to activate it, and it said it was activated and to dial 611 for technical assistance. so i did.

i didn't even know my phone number. it took the guy who barely spoke english and didn't understand me 45 min (mostly on hold while he checked with a supervisor) to tell me he couldn't give me my number! i had to call my daughter and see what came up on her caller id!

Now today it says it needs to be activated still! But when i try to dial the number for activation or 611 or anything else it says "emergency calls only!!!" WTF so now i guess i have to apply for another one from a different company

Product or Service Mentioned: Safelink Wireless Technical Support.

Reason of review: Poor customer service.

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Anonymous
#1101465

Umm, stop whining. This is a free phone for welfare types.

Perhaps you'd figure it out if you were literate?

Seeing as it's all free for you freeloaders, what exactly are you going to try to demand from customer service? LMFAO!

MattSL
#1096491

Hi. I’m Matt from SafeLink Wireless.

We're sorry for the trouble.

To resolve the problem, please send us an email with your account information to SL.CorpResolutionTeam@safelink.com.

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