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First of all: I am NOT a customer of "SafeLink Wireless" they call several times a week sometimes daily and if I answer I get a recording (sometimes) ... and sometimes no one is there just background hissing ...

if they leave a message it states in part "your phone will not work properly for the next week w/o this programming update" ... Again I am NOT a "SafeLink Wireless" customer ...

This is getting very repetitive and annoying and needs to stop ...

however there is NO way to talk to a real live person at "SafeLink" to get this fixed ... Again I am NOT a "SafeLink Wireless" customer ...

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MattSL
#865893

I too have had many issues with my phone, but I found this email address to the company and they fixed my problem right away. Some problems may require a little more time to fix but the people at this address are very good.

Try it.

The email address is SL.CorpResolutionTeam@safelink.com. Also give them your name and account cell phone or serial number.

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