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First of all: I am NOT a customer of "SafeLink Wireless" they call several times a week sometimes daily and if I answer I get a recording (sometimes) ... and sometimes no one is there just background hissing ...

if they leave a message it states in part "your phone will not work properly for the next week w/o this programming update" ... Again I am NOT a "SafeLink Wireless" customer ...

This is getting very repetitive and annoying and needs to stop ...

however there is NO way to talk to a real live person at "SafeLink" to get this fixed ... Again I am NOT a "SafeLink Wireless" customer ...

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I too have had many issues with my phone, but I found this email address to the company and they fixed my problem right away. Some problems may require a little more time to fix but the people at this address are very good.

Try it.

The email address is Also give them your name and account cell phone or serial number.

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