Update by user Aug 19, 2012
This is a *** situation, I cannot believe these people are still in business. Well, actually I can.
They are the most unscrupulous people I have ever dealt with!. Not only is their service and phones the worst. Now I have tried to get them to end my service, and they continue to renew my minutes even tho I have spent hours on the phone with them.
I finally just threw the phone in the Trash!!!!!!!!!!!!!! Now, the minutes will still be paid for by the government and Safelink will still be getting their money for nothing!!!!!!!!!!!!!!!!!!!!!!!
Original review posted by user Jul 19, 2012
This incompetent Company is supposed to be providing services to low-income, disabled persons, who otherwise can't afford cell service. The only service this company is providing is aggravation and stress for those same persons.
Safelink is collecting monies for services not rendered. The equipment they provide is the very lowest quality, Doesn't have the ability to work in any area. There customer service reps, don't comprehend english, as I learned in school. Nothing can be accomplished by talking for hours and hours to these people.
I think that a petition should be posted on here, and then forwarded to the proper people in Washington DC to terminate any contract the government might have with Safelink, Tracfone, and any other of their companies. Companies being paid by this government for services rendered, should not be out sourcing jobs to other countries, sending our tax (providing help to needy persons)money overseas !!!!!!