i received my phone in november of 2011.right from the start i have not been receiving my free 250 monthly minn,the info.they send with the phone states,"IMPORTANT INFORMATION: to receive your FREE minutes automatically,you will need to keep your phone turned ON during the first 10 days of every month,if you haven't received your minutes after the 10th day of each month,please follow section B. ok so now we go to section B.1.press MENUE 2.prepaid will be displayed across your screen press OK or SELECT 3.go to REDEEM AIRTIME or ADD AIRTIME, press OK or SELECT.
4.if your screen displays a message,go down and press OK till you see CARD# or AIRTIME PIN.5.enter 555.then press OK.6.if you are prompted to use a promo code,press NO.you will receive your minutes shortly. well ok it doesn't take a rocket scientist to follow these directions!so off i go following steps1-6 and in about 5 minn my phone displays "system unavailable try later"it never works!! i call customer service and they tell me they already loaded the minn on my phone and thats not the case!!!! this has been going on for 3 months now.i qualify for this phone,im a single mom of a little girl with a disability,we need these minn!!!!!
i am so freakin upset and pissed off !!!
WTF is goin on with this company! talk about false hope and fraud!