Not resolved

I had to get a replacement phone from safe link and every month since i have had the phone i have had to call and have them put my minutes on my phone they never have my minutes on the first like they are supposed to and i spend 2 hours or more with them each month to get my minutes. and they will not send me another phone because i already had one replaced, this is ridiculous.

They are unreliable my old phone did not have this problem but this new phone has been nothing but trouble and stress. thanks

Product or Service Mentioned: Safelink Wireless Replacement.

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